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Firebase

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

83

Data Analysis and Survey Function

83

Mobile Functionality

82

Conversion Analysis

82

API Framework

82

Marketing Analytics

82

Data Warehousing

81

Data Management

80

Data Integrity

79

Audience Segmentation

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Breadth of Features

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Firebase Reviews

Agustín N.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Super intuitive and well know by the industry

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Google integration is seamless, since it's a Google Product. Documentation and third party libraries are well known and well tested.

What is your favorite aspect of this product?

The ease of use and it's intuitive UI. You won't need infrastructure or backend at all when using Firebase.

What do you dislike most about this product?

High prices when you need more users.

What recommendations would you give to someone considering this product?

It's so easy to use and that powerful that it could replace a full backend, but when it has been stablished and accepted by your tech-stack, scaling with Firebase is very expensive, specially when adding users to your app.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Brain B.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Appropriate Mobile App Analytical Tool

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase takes the browsers of the used devices and analyze them to offer accurate answers. Secondly, Firebase allows every application that means to a company undergo the required analysis.

What is your favorite aspect of this product?

Firebase takes reports and present them in a manner that display confidence and reality. Firebase also plays a vital role for engaging customers and conducting polls or surveys.

What do you dislike most about this product?

Firebase is a vibrant and a well planned application in making companies analyze mobile apps, which are commonly used by consumers.

What recommendations would you give to someone considering this product?

Firebase makes research and customer feedback a simplistic and faster process.There is accurate way of measuring the efficiency of a company by analyzing browsers and applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

One platform for your business needs

Likeliness to Recommend

10 /10

What differentiates Firebase from other similar products?

Firebase is being used along with Flutter/Dart for cross platform mobile apps, and in native Android/iOS mobile apps as well. It provides very robust, scalable and easy to use APIs and SDKs that make your life as a mobile app developer so much easier

What is your favorite aspect of this product?

Authentication APIs Block storage Databases Cost management

What do you dislike most about this product?

You have to restrict yourself on single storage bucket for all of the users. High costs for storage. There are very limited connections in one single transaction.

What recommendations would you give to someone considering this product?

Well suited for cases when you are dealing with Android or iOS backend and OAuths, or when data storage is a smaller concern than authorizations or push notifications. Not suited if you have a large user base and each transaction of the data exchange involves several users. It will cost too much.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Effective Service

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