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Firebase

Composite Score
8.4 /10
CX Score
8.6 /10
Category
Firebase
8.4 /10

What is Firebase?

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

Company Details


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Awards & Recognition

Firebase won the following awards in the Product Analytics category

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Firebase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Firebase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Firebase?

0% Negative
10% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 82

Analytics and Reporting

85

Device and Browser Analytics

83

Data Analysis and Survey Function

83

Mobile Functionality

82

Conversion Analysis

82

API Framework

82

Marketing Analytics

82

Data Warehousing

81

Data Management

80

Data Integrity

79

Audience Segmentation

78

Vendor Capability Ratings

Average 79

Business Value Created

83

Ease of Customization

81

Quality of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Breadth of Features

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Vendor Support

74

Firebase Reviews

Ankit S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Firebase is a must have tool for an app first org

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

The seamless integration with Android devices and the tracking mechanism is unbeatable

What is your favorite aspect of this product?

The conversion tracking and linking the events with Ads platforms

What do you dislike most about this product?

The flexibility to try out new features is comparatively less

What recommendations would you give to someone considering this product?

It's a no brainer to go ahead with Firebase, at some point you'll feel the need of it. Infact it's a must have tool for app first organizations

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Security Protects

Harshal G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Streamlined app development with powerful tools

Likeliness to Recommend

8 /10

What differentiates Firebase from other similar products?

Firebase provides seamless integration with other Google Cloud services, Is designed to scale with your application's needs. It simplifies web hosting, It offers tools for mobile app development. Offers a generous free tier, making it cost-effective for small to medium-sized projects

What is your favorite aspect of this product?

Firebase's authentication and SMS services simplify the user authentication process.

What do you dislike most about this product?

Pricing for High Usage.

What recommendations would you give to someone considering this product?

Clearly define your project's requirements and objectives, If you're new to Firebase, start with small projects or prototypes to get familiar with the platform's capabilities and see how it fits your development workflow. Monitor your usage and costs, especially if your application grows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Vidhish P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Useful tool for developing Website and Mobile apps

Likeliness to Recommend

9 /10

What differentiates Firebase from other similar products?

Various plugins integrated with Firebase make it easier to integrate different features into the application. It simplifies setting up and configuring the server.

What is your favorite aspect of this product?

Firebase makes it easier to configure the database server and connect it with the application. It offers inbuilt authentication and social media login plugins that can be integrated with our application. The dashboard helps in keeping track of and monitoring the usage of our applications. It supports various programming languages.

What do you dislike most about this product?

The documentation is not well-maintained and is not updated regularly to incorporate new changes. This makes it difficult to resolve errors due to version changes.

What recommendations would you give to someone considering this product?

Anyone wanting to build web applications or mobile applications should try using Firebase. It is easy to set up and use. There are a lot of plugins available that may help with the integration of various features using Firebase.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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