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DealRoom

FirmRoom

Composite Score
8.0 /10
CX Score
8.1 /10
Category
FirmRoom
8.0 /10

What is FirmRoom?

FirmRoom features a full suite of state of the art built in tools and features. FirmRoom is a highly adaptive platform that can be integrated into the IT solutions of almost any company. Although our product is designed with the specific needs of the financial sector—especially M&A due diligence—in mind, companies in a wide variety of industries are discovering the many potential uses for VDR tech in their fields. Industries currently using virtual data rooms to protect their data include: legal services, pharmaceutical and clinical research, mining and energy production and real estate management. ‍

Company Details


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Awards & Recognition

FirmRoom won the following awards in the Virtual Data Room category

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FirmRoom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on FirmRoom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FirmRoom?

4% Negative
11% Neutral
85% Positive

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Fair

Feature Ratings

Average 85

Artificial Intelligence Categorization and Indexing

100

Q&A Management

89

Digital Rights Management

88

File Sharing Collaboration

87

Optical Character Recognition

87

Data Encryption

86

Permissions and Access Right Management

85

File Rooms

85

Redaction

84

Drag and Drop User Interface

83

Reporting and Analytics

82

Vendor Capability Ratings

Average 83

Vendor Support

87

Ease of Implementation

87

Availability and Quality of Training

86

Ease of Customization

85

Ease of IT Administration

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Quality of Features

83

Ease of Data Integration

83

Breadth of Features

81

Business Value Created

80

FirmRoom Reviews

Somin S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Satisfactory and fantastic product.

Likeliness to Recommend

9 /10

What differentiates FirmRoom from other similar products?

Firmroom is the data room provider that guarantees the safety of your files. With our patented technology, you can securely upload, store, and share any file with your team and clients without worrying about prying eyes.

What is your favorite aspect of this product?

FirmRoom software can be used across many industries while offering the most benefit and value to companies working in investment banking, real estate

What do you dislike most about this product?

Nothing.

What recommendations would you give to someone considering this product?

FirmRoom features a full suite of state-of-the-art built-in tools and features, and is the industry's leading virtual data room.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Effective Service

Sanket V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Efficient Virtual Data Room Solution with Room

Likeliness to Recommend

10 /10

What differentiates FirmRoom from other similar products?

FirmRoom stands out from its competitors by offering a user-friendly interface, robust security features, and comprehensive document management capabilities, making it an ideal choice for businesses seeking a reliable virtual data room solution.

What is your favorite aspect of this product?

My favorite aspect of FirmRoom is its intuitive user interface, which makes it exceptionally easy to navigate and collaborate within the virtual data room, streamlining document management tasks.

What do you dislike most about this product?

One aspect I find less appealing about FirmRoom is its pricing, which can be on the higher side, potentially limiting its accessibility for smaller businesses or startups.

What recommendations would you give to someone considering this product?

I would recommend that anyone considering FirmRoom thoroughly assess their specific data room needs, as well as explore pricing options and potential alternatives, to ensure that it aligns with their budget and requirements effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Lethabo N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

"Incredible and simple product"

Likeliness to Recommend

9 /10

What differentiates FirmRoom from other similar products?

FirmRoom has integration capabilities which helps to improve efficiency and productivity of workflow.

What is your favorite aspect of this product?

FirmRoom provides security to sensitive documents which can be useful in business transactions.

What do you dislike most about this product?

FirmRoom lacks advanced analytics and reporting features.

What recommendations would you give to someone considering this product?

You should consider for a user-friendly interface and fast data transfer transfer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
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