What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Emergency Notification
Mobile
Intranet
Surveys and Polling
Newsletter Creation
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Single Sign-On (SSO)
Application Integration
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Business Value Created
Firstup Reviews
Al MUHANNA M.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2024
Great Product
Likeliness to Recommend
What differentiates Firstup from other similar products?
Firstup provides advanced analytics and insights into employee engagement and content performance. Organisations can track key metrics such as open rates, click-through rates, and engagement levels to understand how employees interact with internal communications and make data-driven decisions to optimise their communication strategies.
What is your favorite aspect of this product?
Firstup's robust analytics and insights capabilities enable organizations to measure the effectiveness of their communications strategies and make data-driven decisions to optimize engagement further. This focus on personalisation and data-driven insights is often cited as a key differentiator and favourite aspect of Firstup among users and organisations.
What do you dislike most about this product?
Users may encounter difficulties when integrating Firstup with existing systems or platforms used within their organization. Ensuring seamless integration and data synchronization can require additional technical expertise and resources.
What recommendations would you give to someone considering this product?
Start by clearly defining your organization's objectives and goals for using Firstup. Determine how you intend to leverage the platform to enhance internal communication, employee engagement, and knowledge sharing within your organisation.
Pros
- Transparent
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Rozeta S.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2023
Fantastic product
Likeliness to Recommend
What differentiates Firstup from other similar products?
It is so handy, easy to use and so interactive.
What is your favorite aspect of this product?
Very easy and saves time.
What do you dislike most about this product?
Nothing to dislike about this product.
What recommendations would you give to someone considering this product?
This is an amazing product. You shouldn't look further.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Rama A.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Jun 2023
Great service.
Likeliness to Recommend
What differentiates Firstup from other similar products?
The service their client services team provides is second to none. They are always willing to get on a call at anytime.
What is your favorite aspect of this product?
The automation of communication has been great.
What do you dislike most about this product?
Sometimes new features take a while to be released.
What recommendations would you give to someone considering this product?
Definitely a solution to consider.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Inspires Innovation
