What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Emergency Notification
Mobile
Intranet
Surveys and Polling
Newsletter Creation
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Single Sign-On (SSO)
Application Integration
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Business Value Created
Firstup Reviews
Ruhi S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
connects all staff members easily
Likeliness to Recommend
What differentiates Firstup from other similar products?
Social Chorus has provided a platform for teams spread across different places to stay in touch with one another as well as with our corporate communications and brand. Prior to Social Chorus, trying to update our intranet was a daily burden. Everyone may now publish, not just about their jobs but also about significant life events, providing workers a shared base to build on.
What is your favorite aspect of this product?
In addition to keeping my teams in touch across their many locations, Social Chorus decentralized internal communications, allowing teams to access information about the entire company without having to go via internal communications to get it. Giving employees the capacity was like adding to the team because we operate quite leanly.
What do you dislike most about this product?
Although it's fantastic that they are adding new features, sometimes the volume or amount of updates can be a bit much, especially if you're just starting out with the platform.
What recommendations would you give to someone considering this product?
The back end of Social Chorus is the most user-friendly of all the marcomms platforms our team uses. The team wouldn't have been able to accept it as quickly without this. It's quite simple to post updates, either from your phone or as a publisher.
Pros
- Reliable
- Unique Features
- Efficient Service
- Saves Time
Suraj S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Excellent tool for connecting with team members
Likeliness to Recommend
What differentiates Firstup from other similar products?
Connecting our business leaders with our workers on offshore rigs comes first. It makes all of our staff feel more unified, whether they work remotely or on-site.
What is your favorite aspect of this product?
It would be fantastic for us to design the tool's home page, and that is the only restriction we have encountered with Firstup. To be able to develop content blocks and more on the site, with a structure akin to that of creating an article, would be very helpful.
What do you dislike most about this product?
The only drawback we have found with Firstup is that we would prefer to be able to alter the tool's home page. It would be really beneficial to have a setup where I could add content blocks and more to the site, much as when creating an article.
What recommendations would you give to someone considering this product?
I can send out emails or postings to a lot of coworkers at once thanks to Firstup. You can add images, surveys, links, and other personal touches to your communications.
Pros
- Reliable
- Unique Features
- Efficient Service
- Saves Time
Ankit S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Organize & Be Effective
Likeliness to Recommend
What differentiates Firstup from other similar products?
Through translations and the mobile app, we can now engage with and reach a global audience more successfully than we were able to in the past. We adore being able to highlight achievements and admirable acts of safety by others. Additionally, reading it in the employees' native tongue saves a tonne of time.
What is your favorite aspect of this product?
Firstup was the best option for communication tools to reach our front-line and remote employees. I value the tool's ease of use and the capability to provide pertinent information directly to our personnel.
What do you dislike most about this product?
We're still having trouble getting staff to join up. Our frequent turnover is a significant difficulty. There isn't really anything about the platform that I dislike or find difficult.
What recommendations would you give to someone considering this product?
We first need to find a way to communicate essential company news, updates, and inclusion initiatives to our organization's front-line employees. We can also communicate with our new remote workforce.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity