What is Firstup?
Firstup is redefining the digital employee experience to put people first and lift companies up. Firstup makes communication solutions that build authentic engagement and create two-way conversation between employees and companies. The Firstup orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Firstup?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Emergency Notification
Mobile
Intranet
Surveys and Polling
Newsletter Creation
Instant Messaging
Rewards Recognition
News Feeds, Alerts & Notifications
Single Sign-On (SSO)
Application Integration
Employee Directory
Vendor Capability Ratings
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Business Value Created
Firstup Reviews
ekrah r.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Nov 2022
Easy to use and navigate
Likeliness to Recommend
What differentiates Firstup from other similar products?
It is self taught on how to use
What is your favorite aspect of this product?
The mobile version is great and easy to use
What do you dislike most about this product?
I have no dislike for this product
What recommendations would you give to someone considering this product?
This product is recommended to professionals in fields that engage in continuous communication
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Caring
Cecil E.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
Our first choice for client communication.
Likeliness to Recommend
What differentiates Firstup from other similar products?
Firstup has helped us reach more associates than ever before. We are currently able to target communications to specific teams of associates and deliver data that are relevant to their location and role inside the company. This platform has helped us provide our associate’s information that matters to them, once they want it, where they want it. The Analyze reports permit us to trace and measure all items of communication to better understand what content our associates are participating with and use these metrics to form our future communication strategies.
What is your favorite aspect of this product?
I like how simple it’s to transfer numerous activities for workers to share with their social networks to spread the whole awareness of a company. It’s nice for sharing company announcements, new products, launches, blogs, open job opportunities, and far more! The worker communication part involved in the usage of Firstup makes it much simpler for workers to stay connected, and have a measurable way of achieving goals.
What do you dislike most about this product?
We dislike the timeline of collaboration before service impacting events/changes. We need more days. More than a week could be very much appreciated. There are many service disruptions within the past year that we hope doesn’t continue.
What recommendations would you give to someone considering this product?
If you’re trying to interact with your workers in an exceedingly cooperative way and to extend employee involvement in larger company goals, Firstup is a useful gizmo to induce a step in the right direction.
Pros
- Continually Improving Product
- Performance Enhancing
- Trustworthy
- Unique Features
Darwin S.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
Mustering on full revival for my organisation link
Likeliness to Recommend
What differentiates Firstup from other similar products?
Firstup has really helped in making the employees more active,fully updated and up to task.One can upload the activities for employees.It also a great tool making some announcement on new products and also open more opportunities for jobs.Ease information passage for the employees has enabled full time connection hence attainment of goals.
What is your favorite aspect of this product?
Firstup has empowered our internal communications.This has made it easy for full engagement of entire team, maximizing output, bettering the entire organisation in good output.It has also helped in improvement of my skills for leadership.Easy approval, increased strategies.
What do you dislike most about this product?
Just need more time to navigate through the platform.Of late am fully satisfied hence no cons.
What recommendations would you give to someone considering this product?
All that one need to have more outputs is putting into consideration this platform.Great thing start with a click on firstup
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
