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Fortra

Fortra's Automate

Composite Score
8.6 /10
CX Score
8.6 /10
Category
Fortra's Automate
8.6 /10

What is Fortra's Automate?

Boost your productivity with cost-effective, easy-to-use automation software that transforms virtually any business or IT process and brings together the applications that keep your business running. Automate offers scalable automation capabilities whether you need an RPA solution for one department or an enterprise-wide Center of Excellence (CoE) initiative—Automate is built for the needs of any organization.

Company Details


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Awards & Recognition

Fortra's Automate won the following awards in the Robotic Process Automation - Enterprise category

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Fortra's Automate Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Fortra's Automate.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Fortra's Automate?

4% Negative
10% Neutral
86% Positive

Pros

  • Respectful
  • Enables Productivity
  • Performance Enhancing
  • Reliable

Feature Ratings

Average 81

Code-Free Programming

86

Role-Based Access

84

Unsupervised Launch

84

Distributed Work

84

Central Deployment

83

Concurrent Work

82

Real-Time Debugging

80

Optical Character Recognition

80

User Libraries

79

Action Logging

79

Exception Handling

76

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

83

Ease of Customization

82

Usability and Intuitiveness

82

Breadth of Features

81

Vendor Support

81

Ease of Data Integration

81

Quality of Features

80

Product Strategy and Rate of Improvement

76

Availability and Quality of Training

76

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Fortra's Automate Reviews

Mika H.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Reliable artificial intelligence capabilities

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

What differentiates this tool from others with similarities is that it not only focuses on strategies to solve problems of failures due to repetitive tasks that are not performed well, on the contrary, this tool goes further and thinks of even more advanced actions of business operation of a reliable and fast way, your system is reliable and safe

What is your favorite aspect of this product?

What I like the most is that its interface allows everything to be unified and centralized in one place, its robots can manage business processes and can even manage accesses in a reliable and fast way since it can also be implemented in medium and large organizations

What do you dislike most about this product?

I do not feel that there are problems with the tool

What recommendations would you give to someone considering this product?

I recommend it because as a professional it is necessary to help increase efficiency with the help of new technologies, specifically robotics

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Victoria S.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Decreases the time to complete processes

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

Something that without a doubt is something that differentiates this tool from others is how quickly you can start working with it, it has characteristics required by this type of tool, such as the ability to answer emails as well as finish or start programs at certain times , the organizational implementation is quite fast and its adaptability is quite fast

What is your favorite aspect of this product?

What I like the most and what has been a great help for me is that daily and repetitive tasks are no longer a problem that can even decrease how I perform operationally within the company, it allows programming commands to update networks, or to maintain contact direct with clients, its robotic functions are efficient and adapt well to the capabilities of the users

What do you dislike most about this product?

I like it and so far I have had no problems it has worked well for me

What recommendations would you give to someone considering this product?

My recommendation is for professionals to trust this type of tool, it can even be implemented to communicate with clients

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Caring

Hideki N.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Automate actions to improve workflow

Likeliness to Recommend

9 /10

What differentiates Fortra's Automate from other similar products?

It is a tool that can be used in different departments and by several users, facilitating the workflow unlike others, it is a functional tool when it comes to carrying out work and completing the corresponding tasks automatically, it allows the Confidence that deliveries will be on time

What is your favorite aspect of this product?

What I like most is that it increases the flow and efficiency of work, allowing professionals to control what is done, and deal with other tasks, its accuracy has led it to be part of our organization, programming from response to emails as business analysis in real time, it is a versatile and complete tool

What do you dislike most about this product?

I haven't even had any inconveniences with the tool, it's quite functional

What recommendations would you give to someone considering this product?

My professional recommendation is not to fear this type of system, on the contrary, to implement it, since it is a great help if what you are looking for is to improve business and professionalism.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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