FreeAgent Customer Reviews 2025 | Accounting

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FreeAgent

Composite Score

7.7 /10

CX Score

7.9 /10

11 Reviews Write a Review

What is FreeAgent?

Snap an expense, fire off an invoice, check your cashflow, stay on top of your tax. Take care of business, anywhere.

Company Details

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FreeAgent Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 91%
Negotiation and Contract:: 98%
Conflict Resolution:: 91%
Strategy & Innovation:: 83%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love FreeAgent?

0% Negative

0% Neutral

100% Positive

Pros

Reliable
Efficient Service
Caring
Saves Time

Feature Ratings

Average 83

Expense Management

Reconciliation

Cost Revenue Tracking

Cash Flow Management

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Integration APIs

Budgeting Forecasting

Dashboards, Analytics and Reporting

Project Accounting

Vendor Capability Ratings

Average 82

Ease of Implementation

Vendor Support

Breadth of Features

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

FreeAgent Reviews

Amin M. Tharani -.

Role: C-Level
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use!

Likeliness to Recommend

9 /10

What differentiates FreeAgent from other similar products?

It’s user friendly

What is your favorite aspect of this product?

Transparency

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

I would recommend all colleagues and friends to use it as soon as possible as it is a very good interface that minimises time, is efficient, easy to use and helps with key accounting activities.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Miraj Z.

Role: Finance
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2024

Fantastic Product

Likeliness to Recommend

9 /10

What differentiates FreeAgent from other similar products?

FreeAgent stands out with its all-in-one, user-friendly platform tailored for freelancers and small businesses, offering seamless accounting, invoicing, and tax management.

What is your favorite aspect of this product?

My favorite aspect of FreeAgent is its simplicity and automation, making accounting and tax management effortless for freelancers and small businesses.

What do you dislike most about this product?

The limited scalability for larger businesses and advanced customization options might be the most significant drawbacks of FreeAgent.

What recommendations would you give to someone considering this product?

For those considering FreeAgent, ensure it meets your business size and needs, take advantage of the free trial to explore its features, and verify its compatibility with your bank and preferred integrations.

Pros

Helps Innovate
Inspires Innovation
Caring
Saves Time

Cons

Vendor Friendly Policies

Rackel S.

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

A Great Accounting Software

Likeliness to Recommend

9 /10

What differentiates FreeAgent from other similar products?

When it comes to accounting, FreeAgent offers great features and it is quite affordable and resourceful

What is your favorite aspect of this product?

Using FreeAgent for accounting is easy and it houses powerful features The software is easily customizable and meets business accounting needs.

What do you dislike most about this product?

It is perfection redefined with this software and no complaints.

What recommendations would you give to someone considering this product?

I recommend this product to other prospective customers as it simplifies business accounting needs.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Latest Research

FreeAgent

What is FreeAgent?

Company Details

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FreeAgent Ratings

92 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love FreeAgent?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Integration APIs Ability of the software to interface with legacy and other third party applications.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

FreeAgent Reviews

Amin M. Tharani -.

Easy to use!

Likeliness to Recommend

Pros

Miraj Z.

Fantastic Product

Likeliness to Recommend

Pros

Cons

Rackel S.

A Great Accounting Software

Likeliness to Recommend

Pros

Title

Feature Ratings

Expense Management

Reconciliation

Cost Revenue Tracking

Cash Flow Management

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Accounts Payable Purchase Orders

Integration APIs

Budgeting Forecasting

Dashboards, Analytics and Reporting

Project Accounting

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Breadth of Features

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of IT Administration

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization