Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Freeconference.com Logo Award Winner Product Badge
Freeconference.com Logo Award Winner Product Badge
iotum

Freeconference.com

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Freeconference.com
8.9 /10

What is Freeconference.com?

iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Freeconference.com won the following awards in the Web and Video Conferencing - Midmarket category

Filter By

Freeconference.com Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Freeconference.com.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

Down 3
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

Down 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
96%
Conflict Resolution:
97%
Strategy & Innovation:
97%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Freeconference.com?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
3% Negative
0% Neutral
97% Positive

Pros

  • Helps Innovate
  • Unique Features
  • Saves Time
  • Client Friendly Policies

Feature Ratings

Average 88

Audio Controls

91

Instant Messaging

90

Video Conferencing

89

Audio Conferencing VoIP

89

Screen Share

88

File Transfer

87

Audio Conferencing Call in Bridge

86

Application Share

85

Virtual Whiteboard

84

Facilitator Functions

83

Keyboard Mouse Control

79

Vendor Capability Ratings

Average 89

Usability and Intuitiveness

91

Ease of Implementation

91

Breadth of Features

90

Vendor Support

90

Business Value Created

90

Ease of IT Administration

90

Availability and Quality of Training

89

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

88

Product Strategy and Rate of Improvement

88

Freeconference.com Reviews

  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Fantastic Product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Make vs Buy Decision Made Easy

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Al F.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Great Product...Clear and Crisp Video & Sound

Likeliness to Recommend

10 /10

What differentiates Freeconference.com from other similar products?

Easy to use and great voice and sound quality

What is your favorite aspect of this product?

The clear video

What do you dislike most about this product?

Easy to use

What recommendations would you give to someone considering this product?

Don't just "consider it" buy it !!! Best I have ever used !!!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Freeconference.com Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171