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Gem

Gem

Composite Score
8.0 /10
CX Score
8.0 /10
Category
Gem
8.0 /10

What is Gem?

Gem pairs with any ATS to help you make better hires faster while maximizing your budget. Unlike alternatives, it’s easy to use, simple to implement, and comes with enterprise-grade tools for the full TA team.

Company Details


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Gem Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Gem?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

E-Mail Campaign Management

95

Interview Scheduling

92

Account and Contact Management

90

Candidate Engagement

90

Data Export and Import

90

Activity and Workflow Management

85

Dashboard

85

Pre-Screening Pre-Qualification

80

Job Posting

75

Vendor Capability Ratings

Average 85

Breadth of Features

90

Quality of Features

90

Ease of Implementation

90

Vendor Support

90

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

85

Business Value Created

80

Usability and Intuitiveness

80

Ease of Customization

69

Gem Reviews

Simon B.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A different way to source and recruit!

Likeliness to Recommend

9 /10

What differentiates Gem from other similar products?

Gem is offers you more features and is very easy to use.

What is your favorite aspect of this product?

The email campaigns

What do you dislike most about this product?

Sometimes doesn't gather the right contact info of the candidates when you are using the browser extension

What recommendations would you give to someone considering this product?

Give it a try you won't regret, if you are looking to reach a high amount of candidates Gem is one of the best options in the market.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jake K.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Gem is a must have for recruiting!

Likeliness to Recommend

10 /10

What differentiates Gem from other similar products?

Gem has multiple product integrations, for example LinkedIn Recruiter, Calendly, Gmail, etc. This is very helpful having a cohesive ecosystem of tools that help enhance productivity and Gem is central to this. The customer/technical support has exceeded expectations whenever required and the data reporting and dashboard features help streamline tracking metrics and KPI's.

What is your favorite aspect of this product?

Gem enables me to manage email recruiting campaigns, nurture candidate relationships, and store a valuable bank of top quality candidates for future job openings. I can capture notes, schedule future emails, and manage this all from one platform.

What do you dislike most about this product?

I am currently very happy with the product, it has all the features and functionality that I need it to have and fits perfectly into the ecosystem of other recruiting and productivity tools that I use on a daily basis.

What recommendations would you give to someone considering this product?

Do yourself a favor and try it out. After trying it you will not be able to get along without it. It is a massive productivity boost, seamlessly set up and manage multiple stage email campaigns, helps you track and forecast trends (response rates, email opens, interested %, etc.), collaborate with team members on projects and email templates, etc. The list goes on and on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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