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GoodData

GoodData

Composite Score
7.2 /10
CX Score
7.4 /10
Category
GoodData
7.2 /10

What is GoodData?

GoodData is revolutionizing the way companies are providing analytics directly to their customers and partners. Integrating seamlessly into workflows, GoodData provides authenticated access to business reporting, dashboards, and ad hoc analytics that is timely, relevant and customizable to independent users.

Company Details


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GoodData Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoodData.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

96 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoodData?

8% Negative
20% Neutral
72% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Enables Productivity

Cons

  • Commodity Features

Feature Ratings

Average 74

Dashboard

81

BI Security

78

Operational Reporting Capabilities

78

BI Platform Administration

77

Data Exploration and Visualization

74

Collaboration

74

Data Connectors and Data Mashup

71

Intelligent Alerts and Notifications

70

Self Service and Ad Hoc Capabilities

69

Mobile

68

Vendor Capability Ratings

Average 73

Business Value Created

80

Ease of Data Integration

80

Ease of Implementation

76

Product Strategy and Rate of Improvement

74

Quality of Features

74

Vendor Support

73

Usability and Intuitiveness

72

Ease of Customization

72

Breadth of Features

71

Availability and Quality of Training

71

Ease of IT Administration

70

GoodData Reviews

Andrea H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Dynamic presentation of data

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

GoodData is the most efficient platform for visualizing analytical data and visually pleasing reporting. The panels it provides are interactive and easy to customize. This tool has allowed us to verify the results and the effectiveness of the actions proposed in our company. It has substantially improved the work flow in our work team. The effectiveness of GoodData has also increased productivity in our organization.

What is your favorite aspect of this product?

It has a nice user interface, easy to use. It is excellent for managing and visualizing the metrics that we use in our company. It allows the selection of different templates already created or create the report from scratch. It supports creating interactive dashboards and fairly visual reports that are very easy to use. The visualization of the graphs is very friendly and useful. The integration process with the data sources flows with ease.

What do you dislike most about this product?

The price is significantly high and you need a feature to support predictive analytics.

What recommendations would you give to someone considering this product?

I recommend the timely implementation of this platform, which provides the opportunity to generate visually attractive and dynamic reports, which allow us to represent and analyze data in an efficient and entertaining way.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

Edwin W.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Best tool to analyze sales data

Likeliness to Recommend

10 /10

What differentiates GoodData from other similar products?

GoodData provides robust analytic tools, robust security, flexible pricing for businesses of all sizes. It offers powerful integration capabilities which allow data to transfer smoothly between our company's existing systems. It enhances collaboration and provides insights that lead to better decision-making in an organization.

What is your favorite aspect of this product?

The dashboard is intuitive and shows us the key metrics regarding performance and the faster receive the data, we are able to gain actionable insight to make better decisions. It allows us to track our data to make smarter decisions. GoodData enriches us with data that help us improve and maximize our sales performance. It has proved to be a rewarding strategy since we implemented GoodData.

What do you dislike most about this product?

New users have a steep learning curve but eventually, they adapt to using the software.

What recommendations would you give to someone considering this product?

I recommend using GoodData to analyze sales data. It is robust but i suggest going for a different software f your company has large volme of data to anaylze.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eileen J.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Provides comprehensive data analysis

Likeliness to Recommend

8 /10

What differentiates GoodData from other similar products?

GoodData has a set of functionalities that transform the data, presenting it in a friendly way. In addition, it allows the information to be updated in real time. This intuitive way of visualizing data has driven the growth of our goals. Definitely this tool has had a real positive impact by offering a friendlier perspective of the data provided.

What is your favorite aspect of this product?

GoodData has an intuitive user interface and a set of tools that are very easy to use, which generates very efficient collaborative work. Plus, reporting and graphing is really easy to share. Accessing the different data sources is easy, it does not present complications that interrupt the management of our clients' data. The graphics presentation is particularly good, thanks to the variety available on the menu.

What do you dislike most about this product?

It has tools that are not easy to understand, such as the use of formulas for calculated fields.

What recommendations would you give to someone considering this product?

It is the most complete platform to generate dynamic, attractive and effective reports. I recommend its implementation.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Respectful

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