What is Google Authenticator?
Google Authenticator is a software-based authenticator made by Google that uses a 2-Step Verification (also known as two-factor authentication) thereby adding an extra layer of security to your account. You sign in with something you know (your password) and something you have (a code sent to your phone).
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Authenticator Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Authenticator.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Authenticator?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi-Device Protection
Email Authentication
OTP Authentication
Browser Push Notifications
Biometrics Authentication
Role-Based Multi-Factor Authentication
Hard Token Authentication
Integration APIs
Dashboards, Analytics and Reporting
Role and User Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Google Authenticator Reviews
Tom S.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to use, but features disappoint
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
No difference
What is your favorite aspect of this product?
It is free
What do you dislike most about this product?
User cannot rename the vendor/website and has to rely on auto-generated titles
What recommendations would you give to someone considering this product?
Try something different
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Respectful
Cons
- Vendor's Interest First
- Less Transparent
- Charges for Enhancements
Diana M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Nov 2024
Great for security and privacy
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
Google Authenticator have great simplicity, reliable. no data collection, Open source, Google account integration.
What is your favorite aspect of this product?
The convenience and user friendly and easy to use which make its better to keep accounts safe.
What do you dislike most about this product?
There is no back up for 2FA which can be a hassle if i loose access the device.
What recommendations would you give to someone considering this product?
have great features that helps to keep accounts safe and no data collection.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Emmanuel Arum N.
- Role: Operations
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Oct 2024
Fantastic peoducts
Likeliness to Recommend
What differentiates Google Authenticator from other similar products?
It's user-friendly interface and security
What is your favorite aspect of this product?
User interface
What do you dislike most about this product?
Nothing at the moment
What recommendations would you give to someone considering this product?
It's a worthy tool
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy