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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
3% Neutral
96% Positive

Pros

  • Enables Productivity
  • Reliable
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Team Collaboration

88

Drag and Drop User Interface

87

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Andrew P.

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Incredibly Easy Collaboration

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google is ubiquitous in our world today. Since almost everyone is familiar with at least some part of the Google Suite, implementing Google Drive as a collaboration platform is fairly low effort, but very high reward. It also has incredible app support for mobile devices, and sharing with outside organizations is incredibly easy.

What is your favorite aspect of this product?

My favorite aspect is the ease of use and the ability to share with almost anyone, whether they are inside or outside the organization.

What do you dislike most about this product?

It took a little bit for me to figure out permissions in sharing files. Also, it was a bit of a learning curve using some of the google suite when I’ve been used to Microsoft.

What recommendations would you give to someone considering this product?

It’s a great product, and I’d recommend taking the time to learn how to use the mobile version as well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Zainab M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Unmatched collaboration strength.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Real time collaboration is Google Drives primary strength . Not minding the individual physical location of members of my team, we are able to work simultaneously on documentation from our different locations. The ability to do this eliminates the need for physical presence when working as a team.

What is your favorite aspect of this product?

Integrates with other Google apps, better than any file storage program can. For a professional like myself who regularly uses productivity tools like Google spreadsheet, Keep , Docs, Forms and the likes. All data generated from the aforementioned tools, automatically gets backed up in real time on Google Drive.

What do you dislike most about this product?

Security is still Drives major weakness. As of this moment, there is no available way to add password protection for files I share with other Google Drive users.

What recommendations would you give to someone considering this product?

For real time collaboration and seamless access to saved cloud files, I will always recommend Google Drive .

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Cons

  • Less Friendly Negotiation

Ruupali S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Dec 2024

best storage tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Features Storage

What is your favorite aspect of this product?

Storage capacity is the best

What do you dislike most about this product?

integration limitation

What recommendations would you give to someone considering this product?

best tool to save cost on storage

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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