What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Google Drive Reviews
Ava T.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2024
Has weaknesses but my preferred storage platform.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
How easily I can save and share files with both Google Drive users and even non-Google Drive users. In my opinion, Google Drive is way easy to access for me on my laptop, and on my mobile devices, since it is web based and also has a mobile app, that meets my file storage needs. This ease of accessibility sets it apart in my opinion, from every other similar product which I have had the opportunity of using.
What is your favorite aspect of this product?
Google's infusion of its Gemini AI tool into Google Drive is what I will describe as my favorite part of the product. With Gemini AI on Google Drive, I am able to search through thousands of documents I have saved in my Drive account in seconds without needing to continuously open and searching through folders, I can summarize long documents too, therefore helping save up on very important work time.
What do you dislike most about this product?
Google Drive lacks triggers for managing processes or even an electronic signature capability. These are major weaknesses I will like to see addressed, as a Google Drive user.
What recommendations would you give to someone considering this product?
Google Drive gets the basics of file storage and file sharing right. It is very intuitive to use in my opinion and leads every other alternative storage tool, when it comes to team collaboration.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Anirudh J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
"User-Friendly Interface." "Device Syncing."
Likeliness to Recommend
What differentiates Google Drive from other similar products?
1) Integration with Google Workspace 2) Generous Free Storage 3) Advanced Search Capabilities
What is your favorite aspect of this product?
1) Advanced Search Capabilities
What do you dislike most about this product?
1) Dependence on Internet Connectivity 2) Limited File Format Support 3) Privacy Concerns
What recommendations would you give to someone considering this product?
1) Evaluate Your Storage Needs 2) Consider Offline Accessibility 3) Explore Add-ons and Integrations
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Zimmerman Y.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Easy to use at a very affordable price
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The possibility of integration with other solutions from the manufacturer, in addition to offering great integration with Android.
What is your favorite aspect of this product?
The great agility of the solution, where files are accessed very quickly, even very large files
What do you dislike most about this product?
it does not have a better management of the archives. There should be, for example, the possibility of filtering by duplicate files, large or by categories
What recommendations would you give to someone considering this product?
is an excellent tool, undoubtedly worth it especially if you opt for a paid plan, 200GB or more
Pros
- Efficient Service
- Respectful
- Helps Innovate
- Continually Improving Product
