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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Saqib C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

A Primary Tool for Document Management

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive is very easy to use and most end users are familiar with the tool given its presence in the consumer space. It also has many nice features that make it good for enterprise use like the sharing/privacy controls, document management, integrations, desktop client, version control, etc.

What is your favorite aspect of this product?

Collaboration on content through Google Drive is very easy as the entire Organization uses the platform. Its user interface is very intuitive and does not require any additional training for a user to understand what needs to be done.

What do you dislike most about this product?

The only weakness is you have to pay if you need a lot of storage which is of course the case at a big company.

What recommendations would you give to someone considering this product?

Highly recommended tool for all type of businesses.

Pros

  • Continually Improving Product
  • Unique Features
  • Helps Innovate
  • Reliable

Adaeze O.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Meets my most important file storage needs.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drives integrates well with the wider Google workspace software suite. This makes me more productive at work as I am able to move data from one file to another seamlessly, thereby aiding collaboration.

What is your favorite aspect of this product?

Google Drive works across all platforms. Android , PC , iOS without a lot of disparity in features. This makes Google Drive easy to access for me at anytime and from everywhere without obstacles .

What do you dislike most about this product?

Files shared on the Google Drive platform aren't protected by password or passcodes. I believe this leaves me vulnerable if a third party accesses my shared files . On the other hand, Google Drive currently has no 'electronic signature ' feature . This means we have had to use a third party electronic signature collection tool, making our workflow a bit scattered.

What recommendations would you give to someone considering this product?

In terms of a fast learning curve and adoption within a workforce, Google Drive is an effective storage software to really consider .

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Sharon A.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google drive makes it easier to share files for viewing which saves the other person from downloading files alternatively

What is your favorite aspect of this product?

It provides enough storage and enough speed for file sharing remotely, integrates with most popular apps to sync files across different applications

What do you dislike most about this product?

I have not identified any dislike about the software, works so fine with my devices

What recommendations would you give to someone considering this product?

Definitely I would recommend it

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Effective Service

Most Popular Google Drive Comparisons

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