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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Esma B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Great for Extra Storage

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

It's unique ability of flawless drag and drop function.

What is your favorite aspect of this product?

I love how everything can be organized so quickly in this tool.

What do you dislike most about this product?

15 GB fre quota should definitely to be increased to at least 50 GB.

What recommendations would you give to someone considering this product?

I would recommend to use this tool as part of Google Workspace ecosystem

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Rohit K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and User-Friendly

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

To see the difference between Google Drive and other similar products, one has to integrate it with Google Workspace (Docs, Sheets, Slides, etc. ), which makes the process of collaboration and sharing a breeze. The real-time collaboration feature allows several users to edit a document at a single time; this application is compatible with devices such as Windows, iOS and Androids. Also, in Google Drive, the search function is also very effective using Google’s search engine, and it is easy to search files. Due to a large free storage capacity (15 GB) and compatibility with third-party application it is highly suitable for both home and office

What is your favorite aspect of this product?

The best thing I like with Google Drive is real-time collaboration, making its multi-user capability enable various people to work on documents, spreadsheets, or presentations from anywhere. It makes teamwork smooth and efficient, at least with seamless integration across the Google Workspace suite of apps, including Docs, Sheets, and Slides.

What do you dislike most about this product?

The worst that can be said about Google Drive is the storage limit it comes with, which becomes super restrictive, especially when working on the free plan or even the lower-tier ones. This 15 GB of shared storage across Drive, Gmail, and Photos fills up really fast, and those users dealing with large files on a daily basis will need to manage the storage or upgrade plans.

What recommendations would you give to someone considering this product?

Consider Google Drive in terms of your storage requirements, and particularly due to the fact that the consumer has access to only 15 GB shared across services within the free tariff plan. Take full advantage of inter Operation with other Google Workspace devices for sharing of files and work with the other organizational operations such as the folder and the inquire precise search to operate the files in the best way possible. To manage the file access, be aware of the security settings, for further protection of the valuable data consider additional backup programs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mayank R.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Perfect tool for managing files

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google drive offers integration with google workspace which helps in collaboration with the peers. File share is easy when requires sending to particular person using google chat. It has user friendly interface which is beginner friendly.

What is your favorite aspect of this product?

My favorite aspect of using google drive is that powerful search in text and image recognition. Also, it keeps track of versions which helps restore the previous files.

What do you dislike most about this product?

Managing permissions of folders among peers and larger groups can be complex.

What recommendations would you give to someone considering this product?

I would recommend this tool to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Most Popular Google Drive Comparisons

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