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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Rashmeet K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to use drag and drop features

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

With google comes trust and reliability. Your data is always available, almost everywhere, anytime.

What is your favorite aspect of this product?

Drag and drop features and automatic sync. Almost every file is supported and can be edited on the drive. You dont need to download, make change, then upload again anymore.

What do you dislike most about this product?

Nothing that I dislike. I would just like to see it grow.

What recommendations would you give to someone considering this product?

If your company uses Google Suite, this is an absolute yes to buy.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Includes Product Enhancements

Arnaldo B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best service

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive offers 15 GB of free storage, which puts it in a higher tier than many of its competitors. In addition, it offers various collaboration tools to make it easy to edit documents, spreadsheets, presentations, and more. These collaboration tools allow users to share files and work on them together, in real time. This feature is not offered by most cloud storage services. It also offers a wide range of apps for iOS and Android, allowing users to access their files on the go. Another strong point of Google Drive is its integration with other Google products, such as gmail and Google docs

What is your favorite aspect of this product?

What I like the most about Google Drive is that it is a very useful tool for storing and sharing files. It is easy to use and offers a large number of options for managing and sharing files. Furthermore, it is compatible with most devices, allowing users to access their files from anywhere. Another thing I like about Google Drive is its versatility. It is ideal for work teams as it offers users the ability to collaborate on shared documents, comment and edit files online. It also offers a variety of templates to save time when creating documents. It also offers advanced security options to keep files safe and secure.

What do you dislike most about this product?

I don't like that Google Drive has a storage limit, as this means that only a limited number of files can be stored. I also don't like that users can't securely share files with other users outside of Google Drive. I wish Google Drive would improve its search functionality so that users can quickly find the files they need. I also wish the app offered a better security option for files shared with other people.

What recommendations would you give to someone considering this product?

I would recommend using Google Drive because it offers a lot of tools for secure storage, file sharing and collaboration, accessing files from anywhere on any device, and backing up important files. In addition, it is a free and easy-to-use tool and because it belongs to the great Google family I feel that I can fully trust it and its details, its technical support is also very attentive and I want to be able to use it again

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Manvir S.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

The best Document Management Tool

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The best thing is heavy Gmail files automatically gets stored on the Drive and easy to use

What is your favorite aspect of this product?

Favorite part is using documents on Drive and then add ons like Docusign etc on Drive itself

What do you dislike most about this product?

The only thing is the space issue for which one needs to buy additional 100gb

What recommendations would you give to someone considering this product?

Top product, must have and will be most used product too

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular Google Drive Comparisons

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