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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Corrine G.

  • Role: Consultant
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Probably my favorite work product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It’s so easy to access everything from any computer or my phone and I have a word processor and other features built right it

What is your favorite aspect of this product?

It’s so accessible from anywhere and I can always retrieve past information and documents

What do you dislike most about this product?

I do wonder how secure it is but nothing that I know about this product do I dislike

What recommendations would you give to someone considering this product?

It’s a really convenient tool To use. Sometimes being signed in to another account can cause “permission” errors when sharing documents

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Nash T.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One click away product

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is a one click away product than other similar products. It is easy to use also.

What is your favorite aspect of this product?

Storing heavy files

What do you dislike most about this product?

None so far

What recommendations would you give to someone considering this product?

If you have files you want to save from your account. Choose Google Drive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ivanka S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Drive makes file storage , sharing very effortless

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Drive has unique file sharing features. In the first part, it is one of the few file storage software that allows me share files with non- users, I can also share files with groups of people at once or create shareable links.

What is your favorite aspect of this product?

Google Drive's interface on the Desktop backup and sync native app , smartphone app and on computer web browser are intuitive , with easy to navigate folder structures and distinctive icons that allows me find whatever file I am looking for with ease.

What do you dislike most about this product?

Google Drive isn't making use of end to end encryption for saving data. Although this is not necessarily a day to day security concern for me, it is a point for reservation from an organizational perspective.

What recommendations would you give to someone considering this product?

Google Drive makes the process of saving and sharing files as simple as surfing the internet. It's all an effortless process when I make use of Google Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Drive Comparisons

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