What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Google Drive Reviews
Filippo C.
- Role: Information Technology
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2022
Brilliant tool to share documents!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Easiness to use and clarity of interfaces
What is your favorite aspect of this product?
See the real time changes made by other users to every document. Possibility to add comments when reviewing a document.
What do you dislike most about this product?
I would make easier to select the file path in terms of folders and sub folders
What recommendations would you give to someone considering this product?
highly recommended for small and large organizations. Access to folders and documents is customizable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Gabriela G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
A safe place to store and share information!
Likeliness to Recommend
What differentiates Google Drive from other similar products?
It's easy to work online with a shared document.
What is your favorite aspect of this product?
The best part is that I can store everything in the cloud without cluttering my computer. It is easy to upload a document and share it through a link.
What do you dislike most about this product?
There should be a more efficient and easier way to sort documents.
What recommendations would you give to someone considering this product?
Using Google drive is one of the best options to store and share information in the workplace as it helps to have documents stored securely and you can also share it with your co-workers who wish to collaborate with some information.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sandy R.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Great cloud storage software but can improve
Likeliness to Recommend
What differentiates Google Drive from other similar products?
The G-suite offers unlimited storage to all members of the organization. No other cloud storage service provider can match this for the same price.
What is your favorite aspect of this product?
Uploads large files at high speeds. It stores backups on automation and it is our primary cloud data backup source. Has great co-sharing abilities with staff. The search engine allows you to locate a document with ease.
What do you dislike most about this product?
It isn't as easy to access and use on a phone as it is on a desktop.
What recommendations would you give to someone considering this product?
Having a not so great experience I would recommend weighing the disadvantages and the pros first while considering your organization size before the purchase.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Commodity Features
- Less Effective Service