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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Filippo C.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Brilliant tool to share documents!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Easiness to use and clarity of interfaces

What is your favorite aspect of this product?

See the real time changes made by other users to every document. Possibility to add comments when reviewing a document.

What do you dislike most about this product?

I would make easier to select the file path in terms of folders and sub folders

What recommendations would you give to someone considering this product?

highly recommended for small and large organizations. Access to folders and documents is customizable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A safe place to store and share information!

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It's easy to work online with a shared document.

What is your favorite aspect of this product?

The best part is that I can store everything in the cloud without cluttering my computer. It is easy to upload a document and share it through a link.

What do you dislike most about this product?

There should be a more efficient and easier way to sort documents.

What recommendations would you give to someone considering this product?

Using Google drive is one of the best options to store and share information in the workplace as it helps to have documents stored securely and you can also share it with your co-workers who wish to collaborate with some information.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sandy R.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great cloud storage software but can improve

Likeliness to Recommend

7 /10

What differentiates Google Drive from other similar products?

The G-suite offers unlimited storage to all members of the organization. No other cloud storage service provider can match this for the same price.

What is your favorite aspect of this product?

Uploads large files at high speeds. It stores backups on automation and it is our primary cloud data backup source. Has great co-sharing abilities with staff. The search engine allows you to locate a document with ease.

What do you dislike most about this product?

It isn't as easy to access and use on a phone as it is on a desktop.

What recommendations would you give to someone considering this product?

Having a not so great experience I would recommend weighing the disadvantages and the pros first while considering your organization size before the purchase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Commodity Features
  • Less Effective Service

Most Popular Google Drive Comparisons

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