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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ghazal R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

my personal best choice for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

excellent collaboration. This is most usable and important for me during spreadsheet analysis because i rely on this aspect of google drive to work on spreadsheet simultaneously with other team mates of mine, without being in the same physical space as them.

What is your favorite aspect of this product?

file synchronization on google drive is fast and reliable. it simply has never fallen short in this area for me.

What do you dislike most about this product?

no password or passcode protection for files that i share with people. Besides this, i do think there should be a feature which will allow me password-protect specific documents within my google drive for added security.

What recommendations would you give to someone considering this product?

strong collaboration is the most important reason to use google drive, as far as i am concerned.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Buky Amenet S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

my favorite file storage software.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Document collaboration and integration with a large section of the most valuable applications I use on a daily , is a distinct point of difference between Google Drive and any other storage software I have had to use in time past.

What is your favorite aspect of this product?

Real-time synchronization on Google Drive is commendable. In terms of real time synchronization across multiple device types, I am yet to use a better tool than Google Drive.

What do you dislike most about this product?

multi level authentication is not a thing on Google Drive and this becomes more tricky because my email is directly linked to my Google Drive . This leaves me exposed if anyone ever gains access to my gmail , as that will mean automatic access to my Google Drive content.

What recommendations would you give to someone considering this product?

collaboration drives productivity and for work institutions looking to maximize their productivity levels, Google Drive should be given good consideration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

George B.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use, lovely with other google tools

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Great integration with google tools (docs, sheets)

What do you dislike most about this product?

Not existing Linux-native app

What recommendations would you give to someone considering this product?

Would highly recommend

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

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