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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Kyle P.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The best solution to store data and share freely

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is very easy to collaborate on documents using Drive Enterprise and I don't have to worry about overwriting someone's work if we are editing the same document at the same time as changes can happen simultaneously

What is your favorite aspect of this product?

If any employee deletes files by mistake, Drive Enterprise provides an easy to restore option and we never lose any of our critical data. Data is automatically synced with all devices linked to the account and changes are saved automatically

What do you dislike most about this product?

It's on the cloud and only protected by my password so if anyone gets my password thet can get access to all my data as well. Strong two-factor authentication will add extra protection

What recommendations would you give to someone considering this product?

I recommend Drive Enterprise to most businesses as it can be used for office projects because it automatically syncs all your team member's data and you receive notifications when someone from the team has made changes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prem S.

  • Role: C-Level
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Reliable service to work brilliantly together

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Drive Enterprise security includes data loss prevention feature that gives me control over which employees can share information, preventing unintended exposure of sensitive information like identity numbers and credit cards

What is your favorite aspect of this product?

The AI-powered search feature makes it easy for employees to search for content because the AI can detect terms and suggest relevant content. The AI-powered search will also recommend other files that are commonly used with the one that is being searched

What do you dislike most about this product?

It doesn't display usage data for specific documents. So departments like sales teams, for whom it's important to see document usage and analytics, can't get that insight with Drive Enterprise

What recommendations would you give to someone considering this product?

File sharing, enhanced collaboration, and accessibility from any device connected to the internet are the top advantages Drive Enterprise brings to users worldwide

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Great product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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