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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Rovert W.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An Agile, Simple, And Useful Drive.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I also like the Google Sheet because I use it daily and it serves as a spreadsheet for me. I can also view or share files even if I'm not present on my system, and I can use this mobile application even when I'm on vacation. I appreciate being able to alter the access, modify, and share permissions for files and folders.

What is your favorite aspect of this product?

The Android mobile application is the best feature that works well. This is ideal for me because I can use it to access, view, share, and create files from anywhere, even when I'm not on my laptop. This is the one I like the most because it's simple to use, lightweight, and has a sturdy user interface. I also like Google Slides because I can create PowerPoint presentations using its feature and then add videos, links, and hyperlinks.

What do you dislike most about this product?

In my opinion, it is crucial to continuously monitor the development of cloud storage features when utilizing this tool so that they do not lag behind the organization's present needs. Only files created by the user can be changed. To quickly avoid garbage or spam in folders and subfolders, it is advised that you include the update option.

What recommendations would you give to someone considering this product?

The Google Slides feature is my favorite since it allows me to construct dynamic PPT presentations from fresh and allows me to add nominations, videos, text, and hyperlinks as well as produce visually appealing and vibrant content. This makes it simple for me to share the Slides with anyone, and it also gives me the option to choose whether to share them with view-only or edit-all permissions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edith S.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Google Drive: cloud-based file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I can see files from within the drive without using an additional application because Google Drive is compatible with many third-party providers, apps, and file extensions. I liked how easily I was able to select which files and folders to sync using Google Backup and Sync. You can also even conduct online quizzes.

What is your favorite aspect of this product?

It enables users to access previous versions of files and documents that are automatically saved and can be recovered to guard against unintentional data loss. Any device, including a mobile phone, laptop, or even a personal computer, can readily access it. It enables the scanning and uploading of documents from any device, as well as the ability to convert photos and edit them using PDS.

What do you dislike most about this product?

For new users without a technical background, the user interface (UI) can be a little challenging to understand. Although the internet is necessary, it could use a little more bandwidth. Another problem is that files created by other users can be edited and deleted by anyone in public folders; I think this should be regulated.

What recommendations would you give to someone considering this product?

You have the option to mirror your files, which will download all of your cloud-based files on your desktop computer as well. The user-friendly mobile application is what I like Google Drive the most (Android). The smartphone application is very user-friendly and fantastic. This is the one that I like the most because I can search files, share files, and create files using the mobile application just great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jainendra B.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy and reliable to use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

User friendly, cheap and services and assistance is provided well

What is your favorite aspect of this product?

Confidentiality , availability and integrity round the clock

What do you dislike most about this product?

Ads you get once you use the service

What recommendations would you give to someone considering this product?

Rent as you need, compare cost and buy the service

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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