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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ashley L.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Google Drive -Backup of our files

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

New customization options.

What is your favorite aspect of this product?

Backups are kept secure.

What do you dislike most about this product?

Nothing, everything is safe here.

What recommendations would you give to someone considering this product?

Backing up any file is very simple and safe.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Security Protects

Pankaj K.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

The Ultimate Tool for Effortless Teamwork

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Seamless Collaboration: Google Drive is tightly integrated with Google Workspace (formerly G Suite), including Gmail, Google Docs, Sheets, Slides, and Google Meet. This integration allows for real-time collaboration and easy sharing across Google’s suite of productivity tools Flexible Plans: Google Drive offers a variety of storage plans, including options that integrate seamlessly with Google Workspace. It provides competitive storage limits and affordable pricing for both individuals and businesses

What is your favorite aspect of this product?

Google Drive allows users to access and edit files offline, with changes syncing automatically when back online, which is particularly useful for remote work or travel Third-Party Apps: Google Drive integrates with a wide range of third-party applications and services, enhancing its functionality and allowing users to extend its capabilities

What do you dislike most about this product?

Nothing to mentioned

What recommendations would you give to someone considering this product?

Evaluate Volume: Estimate the amount of storage your business will require based on the number of users and the types of files you handle. Choose the Right Plan: Google Drive offers different storage options through Google Workspace plans. Select a plan that aligns with your storage needs and budget Verify that Google Drive meets your industry’s regulatory requirements and compliance standards

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

James W.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Strong collaboration strength.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is available to end users everywhere, since it comes pre-installed on most Android phone devices. It also sets no limitation on the number of devices a Google Drive account can be connected to. The most important differentiation is that Google Drive integrates smoothly with both Google owned softwares and non Google software, making data sharing and integration very convenient.

What is your favorite aspect of this product?

Collaborating in real time with my team-mates in order to complete assigned documentation and productivity tasks faster, is my favourite part of Google Drive. As of this moment in time, group collaboration is one area where Google Drive blows its competitors out of the water.

What do you dislike most about this product?

The absence of an electronic signature collection functionality is a weak point. Also, Google Drive is a few steps behind leading file storage tools out there, when it comes to security for saved files.

What recommendations would you give to someone considering this product?

Collaboration is important for modern teams to excel and this is a key reason to deploy Google Drive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Most Popular Google Drive Comparisons

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