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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ava T.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Drive is my work briefcase.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is the ease of access for me. Google Drive works across all available platforms : mobile , web , desktop ; irrespective of the operating system , the experience with Google Drive is consistent and reliable.

What is your favorite aspect of this product?

Google Drive links to every single Google-owned productivity tool. This means that my use of Google Drive provides straightforward access to platforms like Google Keep, Sheets , Slides etc

What do you dislike most about this product?

I will term my experience with Google Drive as satisfactory. No bad moments and my requirements are met daily.

What recommendations would you give to someone considering this product?

Google Drive has been well suited for my day on day professional needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

High level security and easy file sharing

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise has the easiest to use UI, the most intuitive design and syncs seamlessly across all cloud suite offerings. It has become the standard for my organization, although we do use other file sharing / drive storage products. The preferred one for us is G Drive - it's unmatched in user friendliness, security and functionality.

What is your favorite aspect of this product?

It sync across all of my other Google products, including (but not limited to) docs, sheets and slides. It is a gamechanger for sharing specific folders (granular access control) to other teammates or disciplines, and it makes sharing files out of our organization an absolute breeze.

What do you dislike most about this product?

The biggest downside is not getting data reports on file usage - it would be helpful for some teams to know which folders / drives / repositories are most often visited, who they are visited by, times of day, etc. That would help streamline the way we access data and would influence how we structure our storage.

What recommendations would you give to someone considering this product?

Unless you need granular analytics on the way your files are being used internally, there is no downside to using this product. It's been a game changer for my company and we certainly won't be looking back.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Glenn I.

  • Role: Operations
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Easy to use and a must for file sharing

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is easy to setup and use. Worked with other Google products. Easy to share files with others

What is your favorite aspect of this product?

The file sharing. I share photos with my customers from my photo booth hire part of the business

What do you dislike most about this product?

Nothing I dislike. For what I use it for there is no issues

What recommendations would you give to someone considering this product?

Easy to setup and great for file sharing. connects to other Google apps etc

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Google Drive Comparisons

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