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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Alejandro Jose O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Perfect for storage for persnal and corporate use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

You can see that it has been developed with the customer at the center and that many of its features respond to real needs. It is generally stable and allows fluid collaborative work.

What is your favorite aspect of this product?

Collaborative work on the same file is amazing. File sharing is easy. The mobile version is very friendly. It adjusts to the user experience from different devices.

What do you dislike most about this product?

Maybe the overall display of the files could be improved because sometimes I have a hard time finding a particular file.

What recommendations would you give to someone considering this product?

It's a great storage tool, you don't need to install anything on the laptop to begin with, and the online experience is sufficient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

It is a best storage solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Transferring records from storage to Google Cloud is a very easy and a smooth process with this software. With the help of Google cloud, my documents are safe and accessible from any place like remote locations. Google cloud is a user-friendly tool allowing multi online programs to save on this software and creating backup automatically.

What is your favorite aspect of this product?

You can store a huge amount of data in Google Cloud Storage. The name of Google brand, gives you more security. In comparison to other tools, this software is really easy to use as for the user share a file is made really easy with secure process with great storage to offer.

What do you dislike most about this product?

Importing tons of files is difficult here. Their organizing features and engaging tools are not much impressive. I also don't like that they have limits on file sizes and quality. They should make Google Cloud Storage faster when we upload bigger files and should introduce searching files option.

What recommendations would you give to someone considering this product?

I believe that it is an amazing storage provider, those who have multiple files to store should start using it right now. It is easy to use and easy to access for all the team members from any location. It is a good option to store a variety of data.

Pros

  • Continually Improving Product
  • Trustworthy
  • Effective Service
  • Respectful

Janet R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

very useful easy to use, easy access super helpful

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It's very easy to use, very helpful to store my files and very easy to share. In times that I need to send a large file. I just have to save it in Google Drive send the link ang approve the sharing. For me, its very convenient and helpful.

What is your favorite aspect of this product?

The sharing of large files is now easy using this software. Very easy to use and has a large capacity I can store for free.

What do you dislike most about this product?

There is nothing I dislike about this product because it gives me a lot of conveniences.

What recommendations would you give to someone considering this product?

Use Google Drive to store your files without using a hardware. You can easily send your files and share by just sending a link either thru email or messenger. There is also a security because you will give the security access. It is very easy to use and has a large capacity can store and you can purchase more if you need to.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular Google Drive Comparisons

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