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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Anderson M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Great product, super helpful with all documents

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

All of the additional documents that you can create are very helpful, from sheets and slides to word documents.

What is your favorite aspect of this product?

The ease of sharing documents with large groups of people, and real time collaboration on those documents.

What do you dislike most about this product?

There are features in Sheets that aren't as good as the Excel version.

What recommendations would you give to someone considering this product?

I believe it's a must-have for businesses.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tora M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Great tool for remote work

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

A great additional tool Google Drive is a great storage solution instead of a USB drive or external drive, which can become damaged and stop working overtime, resulting in the permanent loss of your valuable files; however, if you use Google Drive, this will not happen to you because it uses cloud storage directly on Google's servers. It is no longer necessary to send emails with attachments to your staff in order for them to access and modify the file (and have to receive it again).

What is your favorite aspect of this product?

Simply choose the document or folder and update its permissions so that others may not only read it, but also edit it, view real-time changes, interact with others, and leave comments. Data of any type, including text files, videos, pictures, drawings, recordings, presentations, spreadsheets, and more, may be safely stored. It provides a significant amount of storage space and allows you to arrange folders and subfolders for better file organization. It is particularly important in the field of collaborative and remote work to be able to examine your files whenever you have access to a computer or if you can connect using your cell phone

What do you dislike most about this product?

The desktop version is not password-protected, and anybody with computer access may read the contents in the Drive directory.

What recommendations would you give to someone considering this product?

If you are in control of a project and are unable to attend to it for an extended period of time, you may manage your team by providing work and documents that will be responded to in real-time. Google Drive allows you to install simple programs for documents, spreadsheets, surveys, drawings, and presentations, allowing you to work from any location and track your progress. When you are not connected to the Internet, you may make changes, and when you reconnect, Drive will immediately synchronize and save your modifications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brian A.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and fast data transfer internationally

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Cost and convinence

What is your favorite aspect of this product?

Integration with other apps

What do you dislike most about this product?

HMI interface would be nicer if created more similar to window explorer

What recommendations would you give to someone considering this product?

Best value for the money compared to DropBox

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Saves Time

Most Popular Google Drive Comparisons

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