What is Google Drive?
Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Drive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Drive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Drive?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Drag and Drop User Interface
Team Collaboration
Real-Time Synchronization
Access Control and Rights Management
Mobility Support
Data Loss Prevention
Audit Trail
Enterprise Grade Security Controls
Large File Optimization
3rd-Party Integrations
Task Management and Workflow
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Availability and Quality of Training
Google Drive Reviews
Sophie L.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
The king of team collaboration.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Synchronization. Google Drive has the fastest multi-device synchronization feature, of any cloud storage program I have used. Coming from a background of other cloud storage programs, I better understand the quality of Google Drive in the aforementioned area.
What is your favorite aspect of this product?
Team collaboration. Having a cross-section of people working on spreadsheets simultaneously is a common occurrence with me and my colleagues in the workplace , and this only became the norm because of Google Drives support for team collaboration.
What do you dislike most about this product?
Google Drive struggles a lot when I need to access large sized word documents or spreadsheets. Documents that typically runs into hundreds of pages, do take time to open on Google Drive.
What recommendations would you give to someone considering this product?
Collaboration is a vital part of the work life of the average, modern day professional. This perhaps makes Google Drive an obvious need, I guess.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Serena O.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Gold standard, when it comes to file storage.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
File sharing on Google Drive is as simple as surfing the internet. Regardless of whether the person I am sharing my file with is a Google Drive user or not. This is a major point of differentiation between Drive and similar applications.
What is your favorite aspect of this product?
Fast and automated synchronization across multiple devices containing my Drive login credential, has to be my obvious favorite experience with Google Drive.
What do you dislike most about this product?
When I have had to open very large sized documents on Google Drive, there is always that tendency for me to experience a lag. This really always disturbs my workflow but I assume it is one of the limitations of a browser based software product.
What recommendations would you give to someone considering this product?
One of the reasons why my organization has stuck to Google Drive, is its ability to integrate with our in-house software stack. This is another reason I will recommend it to anyone.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elizabeth T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2022
A world apart from any similar program.
Likeliness to Recommend
What differentiates Google Drive from other similar products?
Intuitiveness, ease of access and collaboration. This are for me as a user, the biggest selling point of Google Drive and it is what sets it apart from other programs.
What is your favorite aspect of this product?
File collaboration between me and my peers has to be my favorite aspect of Google Drive. When it comes to file collaboration, I do not think there is any storage software out there, that even comes close.
What do you dislike most about this product?
If I have to mention anything as regards this, it must be the non-availability of a desktop native application. While it is not a necessity, there are situations that I feel a native application on desktop would be very useful. Such as occasions where I am in a location with a not good internet connection. This is often the case, when I travel back to my home country for holidays.
What recommendations would you give to someone considering this product?
For professionals on the move, who value collaboration, I will conveniently recommend Google Drive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing