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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Alexis S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Google Drive is a perfect score.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Ease of access from different device types and of course the intuitive nature of Google Drive, which makes navigation a favourite past-time.

What is your favorite aspect of this product?

I like how Google Drive makes team - based collaboration between me and my team, a seamless and efficient process.

What do you dislike most about this product?

I will be lieing if I claim to have reservations about Drive. It is a perfect score for me.

What recommendations would you give to someone considering this product?

For collaboration focused teams, I think I will recommend Drive above any other tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aanchal A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Google Drive is an easy choice, everytime.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Team collaboration easily. This is the strongest aspect of Google Drive and it is the one area where Google Drive excels above every other file storage software, out there. At least, the ones I have used.

What is your favorite aspect of this product?

Easy access from web browser and real-time collaboration.

What do you dislike most about this product?

Google Drive is closely connected to my gmail account and lacks a two factor authentication protocol. This easily means that anyone who gains access to my email account, will automatically be able to access my Google Drive without issues.

What recommendations would you give to someone considering this product?

I think it is the ideal storage platform for anyone who needs a reliable collaboration infrastructure. However , may not be as strong security-wise, like some close substitutes out there.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Derrick M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

My favorite cloud based tool for file management.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

In some years ago, we had tried several different applications for file management until a certain company referred us to try Google Cloud Drive Enterprise and it has been the best and most reliable software for file management. It has helped me and my organization to manage important business and personal files safely in the cloud without fear of losing them since it provides high security. Google Cloud Drive Enterprise is simple, fast and easy to install, implement and get started with. It allows me to collaborate on files with other staffs and i find it very fast to share large and small sized files.

What is your favorite aspect of this product?

What i like most about Google Cloud Drive Enterprise is the high security it provides for your files. I have used it for more than 4 years and i like everything about it. It is very safe and secure compared to other softwares in the market. Google Cloud Drive Enterprise is a cloud based software so i can access my important files from anywhere anytime. The customer support is always available to help you when you need them most. They don't take long to respond to your inquiries.

What do you dislike most about this product?

If i can remember very well, there is completely nothing negative i have ever encountered while working with Google Cloud Drive Enterprise.

What recommendations would you give to someone considering this product?

I like Google Cloud Drive Enterprise and i must recommend it to all companies and individuals looking for a safer place to keep their important files. Google Cloud Drive Enterprise is the way to go.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Google Drive Comparisons

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