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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Maximiliano S.

  • Role: Industry Specific Role
  • Industry: Biotechnology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Your business data integrity to the next level

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

In my experience Google cloud is more intuitive and efficient

What is your favorite aspect of this product?

Ease of configuration and use

What do you dislike most about this product?

The interface is something basic

What recommendations would you give to someone considering this product?

Get advice on costs and benefits

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elena K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

The best cloud file hosting

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Google Drive is not only a cloud storage tool, it integrates other applications that make it a powerful tool for collaboration and productivity; it is worth mentioning its capacity for multi-format files (text files, multimedia, etc.) which can be viewed directly with the help of third-party applications which adapt correctly with Drive.

What is your favorite aspect of this product?

In some scenarios where a large amount of information is stored divided into a considerable number of files of different formats, sometimes it is extremely difficult to access them long after because it is very easy to forget the path where it was hosted, in these cases Google Drive offers a fairly complete search engine which allows you to do that function in an advanced way (file type, keyword), this has greatly facilitated our daily work.

What do you dislike most about this product?

In terms of security improvements, it would be good to implement 2-factor authentication, especially if critical information of an organization is hosted.

What recommendations would you give to someone considering this product?

Taking advantage of the resources provided by Google Drive and the applications integrated to this tool makes our work team explore new areas and ways of collaboration which enhances the capabilities of each member; another important factor is the ability to access your files from anywhere in the world without the need to physically carry them, that is a security advantage.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Alejandro R.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

"Easy to use and its price is quite affordable".

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive has an excellent interface, it is easy to use and implement, its cost and integration with pre-existing tools is excellent, its functionality and efficiency, as well as its good support and security among others.

What is your favorite aspect of this product?

Google Drive greatly simplifies and streamlines the work of our IT department. It is an excellent application for backing up and organizing papers, communicating and sharing files with our work team in real-time; I can invite a specific user or set up custom URLs to share my files. As an IT manager, I handle numerous confidential files that cannot be stored on a local machine for fear of being stolen or modified, and drive has allowed us to store them all , and keep them safe and close at hand, which is vital to us and our operation.

What do you dislike most about this product?

The only thing I don't like is the process for copying and moving entire folders, in the web application as it is a bit complicated and cumbersome, unlike the desktop application, which is more pleasant to perform these basic activities, in addition to the Drive permissions for shared drives as they are very rigid, which I believe should be improved.

What recommendations would you give to someone considering this product?

Google Drive is a really valuable tool, and I recommend it to anyone willing to use a cloud storage solution that works smoothly almost 100% of the time - it's great for backing up, documenting, and organizing work on a large scale, collaborating on work, and keeping your information secure.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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