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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Jared S.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Highly reliable and efficient on the go.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

This product I can use anywhere to track my client's sessions, update accounting information and create documents for my clients and prospects to utilize.

What is your favorite aspect of this product?

My favorite aspect of Drive is it's integratable software such as Google Doc and Sheets. This makes it easier for me productivity wise.

What do you dislike most about this product?

I dislike how disjointed the look is. Appearance wise it's just drab and non-appealing. However, back to its functionality, it performs.

What recommendations would you give to someone considering this product?

For a big picture product, Google Cloud Drive delivers! If you're looking to increase productivity and get everything done in one program, this is the best program out there in my opinion. For space capabilities, I would recommend utilizing Drive and another cloud computing platform in conjunction if you are working with lots of files with large file formats, however.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Slower Product Innovation
  • Charges for Enhancements
  • Leverages Incumbent Status

Mitta K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An outstanding cloud storage solution.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

I have used Google Cloud Drive Enterprise for a very long time and this software allows me to collaborate with other colleagues easily on files. It also allows you to share files with other colleagues faster compared to other file management softwares.

What is your favorite aspect of this product?

Google Cloud Drive Enterprise doesn't have a learning curve since it has a very simple and user-friendly interface. It is simple to install, set up and use. I like the fact that it is accessible from anywhere anytime. Again, the customer service is on another level.

What do you dislike most about this product?

You must have internet access to share files. Apart from this i have nothing else to mention as a dislike.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is an amazing document management software. I recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Martin M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A recommendable program for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise does not require complex training to get started with, it is a solid solution that allows users to store their important files safely in the cloud. It provides top security which guarantees you that the files are safe and secure.

What is your favorite aspect of this product?

I like Google Cloud Drive Enterprise because it allows me to manage my files both personal and business in the cloud. It is simple to install, set up and get started. Sharing of large and small files is easy and fast.

What do you dislike most about this product?

To be genuine, i don't have anything to mention as a dislike about Google Cloud Drive Enterprise. A great software for file management.

What recommendations would you give to someone considering this product?

To both individuals, large and small companies, i recommend Google Cloud Drive Enterprise has a great software for file storage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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