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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Alex C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Very safe to trust our file

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

During all this time I have used several platforms that offer cloud storage and with none of them been as happy as Google Cloud Drive Enterprise has been because it is one of the companies with the longest experience in the field for a long time working hand in hand with its servers which They are one of the most stable, fastest and most fluent, it is also known that it is one of the most famous worldwide, therefore it is recognized by its users, which is why I prefer Google Cloud Drive Enterprise before another

What is your favorite aspect of this product?

I really liked Google Cloud Drive Enterprise because I can store files, photos, videos, among other things that I cannot have physically or that I simply want to have it available when I want at the time I want and thus avoid being damaged or lost when I have something physical that is why I prefer to use Google Cloud Drive Enterprise because simply by accessing the internet by connecting to the Google Cloud Drive Enterprise cloud I can download upload and see the file that I want to reproduce or download it separately I can send the link so that another person can see it or download it too

What do you dislike most about this product?

What I like the least is that sometimes the same page will delete the files without any explanation and this is sometimes a bit annoying because I want to make sure that all my files are fine but I managed to solve it by writing to technical support and stomata responded and I have solved the problem I also want to emphasize that the storage is a bit short It seems to me that they could have it a little more and thus attract more people and users or potential clients who can acquire a better plan

What recommendations would you give to someone considering this product?

What I always recommend that if you want to have files available on any site stored in Google Cloud Drive Enterprise because it is one of the best in the world has extreme security Why is it a separate Google company if you do not understand you can see a tutorial on the internet and solve your doubts it is essential that we learn to use Google Drive in these times that everything advances company is not the exception and every time it is updated more and is at the forefront of what is needed, that is why I recommend it to anyone who is interested in this kind of things

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Willian M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

"Drive keeps information secure and accessible"

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Its overall capabilities, its efficiency in facilitating collaborative file and document management, its storage capacity, its simple and easy-to-use user interface, and security features, as well as its fast and responsive support.

What is your favorite aspect of this product?

It has a simple interface and is easy to use; it is versatile; it supports any file regardless of its format, whether documents, presentations, photos, or videos; it is easy to create documents and files from the drive and collaborate with other users (multi-user); it integrates well with Microsoft Outlook and Google Meet, and it can be adjusted to the customer's specific needs (amount of storage).

What do you dislike most about this product?

I honestly have nothing negative to say; this product has exceeded our expectations of operation, performance, and deployment.

What recommendations would you give to someone considering this product?

Google Drive is an excellent solution in a variety of scenarios. For starters, if you need to store critical business or operational data, such as documents, videos, presentations, and more, Google Drive offers ample storage capacity. In addition, the tool is beneficial for its accessibility from any device regardless of location. Moreover, it has enterprise-grade security measures to safeguard your data and documents, making Google Drive the safest option. It is also scalable and easy to incorporate. It's a tool every company should have.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Janet A.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

An outstanding platform for file storage.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Overall, Google Cloud Drive Enterprise is a powerful cloud based software that suits everyone. The application provides high quality which makes it a great software for cloud storage. I like the ability to access my files and update them from anywhere anytime.

What is your favorite aspect of this product?

I like Google Cloud Drive Enterprise because it has helped me to keep my files safely and securely in the cloud. I can easily access them and share them with my teams. I like the fact that i can access Google Cloud Drive Enterprise online and offline even without the internet connection.

What do you dislike most about this product?

Google Cloud Drive Enterprise is a complete cloud based software that allows you to keep your files safely and securely in the cloud. No complains.

What recommendations would you give to someone considering this product?

To all companies looking for a great and reliable cloud based software for file storage, i recommend Google Cloud Drive Enterprise.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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