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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Susan G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best Tool For Collaboration - Sync and Share

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

I think what makes Google Cloud Drive Enterprise unique is that it is multipurpose. It will handle everything from creating documents, storing, and sharing them. What's more is that any changes are in real time and accessing the tool is easy thanks to the sync feature and mobility.

What is your favorite aspect of this product?

With Google Cloud Drive Enterprise, I can access file and documents from any where The software is easy to deploy, use and even customize The software is affordable and integrations with other Google products makes it even better

What do you dislike most about this product?

All I can say is that Google Cloud Drive Enterprise is flawless.

What recommendations would you give to someone considering this product?

If you do not have Google Cloud Drive Enterprise already, then your business is missing a lot. It is one tool that will transform your workplace regarding collaborations. Give it a shot.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Jimmy E.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

I fully trust Google Drive

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

This type of system has been in progress for a long time, storage in the cloud has been one of the best things that so far Google in its Google Drive section also has a And it is that the best is very fast, very safe in a scan of Very stable virus and quite easy to understand something that other companies do not have because they simply do not have the technology the facility will not have the best knowledge and that is why I always prefer Google Drive apart from other similar companies

What is your favorite aspect of this product?

It seems to me that it is one of the best products that Google has because it is an easy way to take our files with us. to the cloud to have access anywhere in the world with an internet connection that this is something extremely important at the moment that I will always use Google Drive apart from it has an application that makes it too easy for us to use a security of the most enviable at the level of technology

What do you dislike most about this product?

There is only one thing that I do not like And that is that sometimes when you click yes or it does not exist and this makes me a bit uncomfortable because maybe it is the company that deleted a certain file or simply denounced it and you no longer have access to this I think They should be a little more flexible in this aspect because sometimes they report me they simply download the file without a slight verification, another thing that I don't like is that I cannot access with a social network I simply have to access with an email from Gmail but I would like to access with a social network for easier

What recommendations would you give to someone considering this product?

We are currently living in a world where the logy advanced too much and we have to go with it, it will be updated more and more, since having physical files we run the risk of losing the hate of throwing them away having the possibility of this cloud something that would not happen because simply we will have it stored in the cloud until we decide to use it at any time. If you are that type of person who has many image and photo files on your device, I always recommend storing them in Google Drive so that you have more security, it is an extra backup and security of a technical support that responds for your files.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Effective Service

Susan O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2021

Google Drive is functional, friendly and useful.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is easier to use.

What is your favorite aspect of this product?

Their tools are friendly.

What do you dislike most about this product?

This tool can improve your education is Spanish.

What recommendations would you give to someone considering this product?

Google Drive will change your business culture, and it will make your life simpler. It is wonderful!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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