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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 85

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ecaterina T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Amazing tool for any work to be stored

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Easy to use and intuitive

What is your favorite aspect of this product?

if you delete a document it still exists in the temporary trash

What do you dislike most about this product?

always have trouble finding the documents, always have to search for them in the bar

What recommendations would you give to someone considering this product?

lots of work can be done on it. can be used for teams or individual purpose

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alfredo Jose V.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

The ideal complement for business tasks

Likeliness to Recommend

8 /10

What differentiates Google Drive from other similar products?

Basically the approach to the collaborative environment is its business card, it has many functions which have made our organization carry out tasks in a coordinated manner and in less time than it took when the traditional work model was used.

What is your favorite aspect of this product?

As an office tool it is ideal since through it you can create documents, presentations and spreadsheets just as if you were from desktop applications, best of all, we should not worry about updates since they are always at the forefront , Google Drive recognizes many types of extensions, such as text files, multimedia, etc.

What do you dislike most about this product?

The version control does not work as expected, in spreadsheet files with a high volume of information the tool does not show the versions on specific dates, and it remains blocked. In summary, this aspect should be improved.

What recommendations would you give to someone considering this product?

Google Cloud Drive is a powerful platform with a well-earned reputation, ideal for group work and corporate environments since it facilitates productivity by reducing operation times, allows the mobility of each of the users and is flexible to any device with connection to Internet which is ideal in the environment that we move daily.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Magaly S.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

"Secure shared space and very easy to use".

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is a cloud storage solution, it is quite efficient and flexible, both in its operation and contracting, as it can be adjusted to the needs of users, has high cloud hosting capabilities, facilitates collaboration for teamwork of documents and files, has security management tools, integrates with Microsoft Office, is easy to deploy, use and manage, has DLP function to prevent data breaches and also has a powerful search function.

What is your favorite aspect of this product?

- It is easy to use and implement. - Stores information securely (it is effective for backups). - Facilitates team collaboration in real time. - Works on any device. - Provides fast and efficient access to documents and files.

What do you dislike most about this product?

The user interface tends to become slow at times and also shows delays on requests made to it, which creates a bit of impatience when you need to access files quickly.

What recommendations would you give to someone considering this product?

Google Cloud Drive Enterprise is a tool that has many resources that make it quite efficient and functional, it allows you to create, share and store all kinds of files easily and securely, with which you can optimize all kinds of daily tasks regardless of the place where you are and the device that is available, which highly favors the continuity of the productivity of your company, its use will be very useful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Drive Comparisons

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