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Google

Google Drive

Composite Score

9.0 /10

CX Score

9.3 /10

1415 Reviews Write a Review

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details

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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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2023 Data Quadrant Gold Medalist

2023

1 Top Rated Capabilities

1 Top Rated Features

2022

Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative

4% Neutral

95% Positive

Pros

Reliable
Enables Productivity
Respectful
Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Average 85

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training

Google Drive Reviews

Lucy K.

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Google Cloud Drive is a safe tool.

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

Google Cloud Drive Enterprise is very secure and cost effective. It is easy to integrate.

What is your favorite aspect of this product?

It is very secure and comes with lots of cloud storage space.

What do you dislike most about this product?

I have not encountered any flaws with Google Cloud Drive Enterprise.

What recommendations would you give to someone considering this product?

I highly recommend this tool because it is very secure and offers plenty of storage space.

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Kellen W.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

A Secure Cloud Storage Solution

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

The vendor offers a free version of the tool. The tool is very secure and scaling is easy.

What is your favorite aspect of this product?

First, integration is easy The tool is very secure and there is lots of cloud storage space for the paid version Uploading, archiving, and sharing files is easy Accessing files is easy as long as one is connected to the internet

What do you dislike most about this product?

While the Google Cloud Drive Enterprise offers many perks, it is not affordable and the free version has limited space.

What recommendations would you give to someone considering this product?

I highly recommend Google Cloud Drive Enterprise. It works well and it is very secure which is all that matters when it comes to cloud storage. Accessing file sis also easy. Why not try it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Angela Alessandria O.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Adequate communication in an organized way.

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It facilitates access to the files and documents that the company needs in its daily work. It is used throughout the organization to share all types of files and / or documents to keep up to date with the changes made in our various projects in real time. It has also been great for meetings when it is impossible to be physically present and access to documents, slides, spreadsheets is extraordinary.

What is your favorite aspect of this product?

Large storage capacity, it has favorable and timely elements to manage documents and edit online. Excellent tool for teamwork, we all work under the same updated document. It allows you to have everything in one place in an organized way. We perform file collaboration to be able to work on a live document, so others can immediately view the changes made.

What do you dislike most about this product?

Google Drive is excellent software for sharing and organizing files. Product with favorable options to maintain effective communication and collaboration even beyond borders in an organized manner. I have no complaints this software meets the expectations of the organization.

What recommendations would you give to someone considering this product?

Adequate platform for teamwork in real time. Due to its capacity it allows the data to be available on the web in record time. Ideal product for storing important documents, also for sharing and downloading. You have favorable options for work that are critical to organizational success.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Google Drive

What is Google Drive?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

Google Drive Ratings

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Google Drive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Access Control and Rights Management Ability to discretely control who can access the file.

Mobility Support Software is optimized for mobile usage.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Audit Trail View all previous activity including any recent edits and user access.

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Large File Optimization Contains optimizations for transfers of large files.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Google Drive Reviews

Lucy K.

Google Cloud Drive is a safe tool.

Likeliness to Recommend

Pros

Kellen W.

A Secure Cloud Storage Solution

Likeliness to Recommend

Pros

Angela Alessandria O.

Adequate communication in an organized way.

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Drag and Drop User Interface

Team Collaboration

Real-Time Synchronization

Access Control and Rights Management

Mobility Support

Data Loss Prevention

Audit Trail

Enterprise Grade Security Controls

Large File Optimization

3rd-Party Integrations

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Vendor Support

Availability and Quality of Training