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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

84

Large File Optimization

83

3rd-Party Integrations

82

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Trevor D.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Cloud backup and security

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It provides secure and very easy access to save files and data on the cloud, the data can be encrypted and the software can be used on all devices with easy integration with other tools makes perfect tool

What is your favorite aspect of this product?

Offers 2 TB per user with the best security and encryption, all our meeting recordings are saved on the drive, with24/7 customer support

What do you dislike most about this product?

Backing up large volumes of data need a good internet connection some times as it takes a l;ot of time

What recommendations would you give to someone considering this product?

It is one place where one can store all there files and data and share them when necessary. it is supported on all devices

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Inspires Innovation

Himaanshu L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Easy to use, amazing features at a low cost

Likeliness to Recommend

9 /10

What differentiates Google Drive from other similar products?

It is easy to use, reasonable price

What is your favorite aspect of this product?

File storage

What do you dislike most about this product?

Limited customisation

What recommendations would you give to someone considering this product?

I would surely recommend it to everyone because it offers a lot features, including file storage, file sharing and security protection

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Saves Time

Ajeet K.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

secure tool for for file transfering

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

The tool has the most secure authentication methods where to access files, you must receive the OTP code to an email or added number. This extra feature makes the tool more professional and a proof to advanced security towards my files and those I share with the team

What is your favorite aspect of this product?

Google drive comes at a reduced fair cost where they provide enough storage for the files on the cloud. I like the way the tool is easy to create folders to assort files depending on which folder as this makes it easy to filter files by folder alphabets. Also there is great security for the file

What do you dislike most about this product?

Heavy files like videos and audio files take longer time to upload. They do not have a shorten link so that it is easy for one to shorten the file link before sharing with team.

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool because it is user-friendly

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Drive Comparisons

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