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Google Drive Logo Award Winner Product Badge
Google Drive Logo Award Winner Product Badge
Google

Google Drive

Composite Score
9.0 /10
CX Score
9.3 /10
Category
Google Drive
9.0 /10

What is Google Drive?

Drive Enterprise empowers organizations to create, store, share, and collaborate in the cloud — without any of the risk or disruption associated with implementing new tools or technologies.

Company Details


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Awards & Recognition

Google Drive won the following awards in the Content Collaboration category

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Google Drive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Drive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Drive?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Drag and Drop User Interface

88

Team Collaboration

88

Real-Time Synchronization

87

Access Control and Rights Management

86

Mobility Support

85

Data Loss Prevention

84

Audit Trail

84

Enterprise Grade Security Controls

83

Large File Optimization

83

3rd-Party Integrations

83

Task Management and Workflow

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

87

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Ease of Customization

83

Vendor Support

81

Availability and Quality of Training

81

Google Drive Reviews

Ashwin K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Best Platform for Data Sharing and Storage

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Google Drive is reliable, robust and stable data storage platform which ensures user to use the services with utmost ease. This tool provides best user experience, data backup, service uptime, infrastructure and redundancy.

What is your favorite aspect of this product?

The best aspect of Google Drive is user experience it offers. This has so flexible, easy to use UI that even a novice user can use it without any hassle. It helps the user to store, find, navigate the files and folders without much hassle.

What do you dislike most about this product?

Sometimes Google drive fails to sync and becomes unreliable and says everything synced. However, when we check, there may some files goes missing. Other than this, Google drive built with amazing features and UI.

What recommendations would you give to someone considering this product?

Google Drive helps users to automatically backup their Gmail data, Andoind phone data with utmost ease. I can recommend Google Drive for data sharing, backup and storage anytime.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Kevin A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Google Drive will be easy to use for years to come

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

It is the standard. It's hard to beat the scale and usability within the software itself. It can be used across many platforms, devices, and countries which you can't beat!

What is your favorite aspect of this product?

The drag and drop feature is my favorite. I know its silly, but also knowing the estimated time remaining on uploading is extremely helpful!

What do you dislike most about this product?

I wish that it could use AI a little better. It feels like I still have to do many manual tasks still.

What recommendations would you give to someone considering this product?

It is free! The only reason to upgrade is if you need the other features, or storage increase. There's only a google account that you have to make, which I'd argue is the hardest part!

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Caring

Viraj S.

  • Role: Finance
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to Use

Likeliness to Recommend

10 /10

What differentiates Google Drive from other similar products?

Easy to use and synchronizes across devices

What is your favorite aspect of this product?

Synchronization across devices

What do you dislike most about this product?

Nothing really!

What recommendations would you give to someone considering this product?

Best in industry

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Most Popular Google Drive Comparisons

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