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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Muhammed Ali T.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Super Simple & Fast

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

I really like the way it explains every different question in detail so that we can understand different usage

What is your favorite aspect of this product?

I like the way I can prepare a survey in minutes

What do you dislike most about this product?

Although it's a really good tool I do not think it's really suited for advanced statistical purposes

What recommendations would you give to someone considering this product?

I'd recommend users who uses this for preliminary research purposes not for advanced purposes

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Surbhi S.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Fantastic product, never disappoint

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Easy to use for anyone anywhere

What is your favorite aspect of this product?

Easy customisation

What do you dislike most about this product?

Integration with other websites/tools

Pros

  • Enables Productivity
  • Includes Product Enhancements
  • Friendly Negotiation
  • Continually Improving Product

Matteo C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

very impressive software

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

More features but maybe less graphic attention

What is your favorite aspect of this product?

it's very complete and easy to use and integrate

What do you dislike most about this product?

maybe the design and graphic could be improved

What recommendations would you give to someone considering this product?

one of the best in its category

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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