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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kyle K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Google Forms is a great product

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It is so simple to setup and use.

What is your favorite aspect of this product?

Its simplicity is its best feature.

What do you dislike most about this product?

I wish there were more features.

What recommendations would you give to someone considering this product?

I would ask them to try the product and I bet it would solve some simple data entry problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hiroshi K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

To exploit and magnify the functions.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google Forms is a program that we constantly use in my work area to create forms and surveys that help us have a better vision of the company. This program is perhaps the best option to create multiple forms that are completely personalized according to the specifications of your company. users to shape the profile of the questions as well as different response modalities, I like the freedom of sharing each of the projects that I carry out with this program, such as, for example, having the ability to send them by email or simply sharing a QR code that transfers it directly.

What is your favorite aspect of this product?

One of the options that I like the most about this program is how I have the ability to analyze and study each of the responses and results of each of the forms and surveys in real time from the web as well as the possibility of viewing each one of the graphs that mark the most common and voted answers, Google Forms is a program with a simple objective that completely fulfills it, this program has helped me with the order and vision of the company due to the results of the multiple projects that we carry out daily by this means in different areas of the company.

What do you dislike most about this product?

This is a program that requires the Internet to be able to implement each of its functions and be used normally, it is completely mandatory, on the other hand the updates of this program have become a problem for me, since there are few times that this program is updated and the customization functions or other aspects may become a little limited over time, I would like them to be much more frequent.

What recommendations would you give to someone considering this product?

Google Forms is one of the programs that has surprised me the most, since I had no idea of the great benefits that could be derived from this program, now I always recommend it for the creation and publication in the cloud of your company's forms and surveys, There are several functions that can be given to this program, such as studying the vision of my company's staff such as reservations or simply recording multiple data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ozan O.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Best for Data Collection

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

No one supposed to be very knowledgeable in terms of esurveys however all the tiny little explanations sticked to every question format.

What is your favorite aspect of this product?

My favorite is that even if you do not have any idea in terms of how this tool works, you can easily figure out what to do in minutes.

What do you dislike most about this product?

When we do the research some answer formats are not allowing us to analyze them in terms of under indexing or over indexing.

What recommendations would you give to someone considering this product?

I do recommend them to use this tool cerafully because although this tool is great for simple tasks it's not that great where advanced statistics formats are required

Pros

  • Helps Innovate
  • Performance Enhancing
  • Altruistic
  • Over Delivered

Most Popular Google Forms Comparisons

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