What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Workflow Automation
Drag and Drop Design
Security
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
raquel l.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
fantastic product to help engage with community
Likeliness to Recommend
What differentiates Google Forms from other similar products?
the productivity with google sheets
What is your favorite aspect of this product?
that i can personalized the forms
What do you dislike most about this product?
nothing! everythings ok
What recommendations would you give to someone considering this product?
use it nowe
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Alycia H.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2023
Great for user research
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Ease of access and integration with Google's ecosystem
What is your favorite aspect of this product?
How easy it is is to set up and send out customer feedback, great for product marketing
What do you dislike most about this product?
Logic is easier to set up with other competitors
What recommendations would you give to someone considering this product?
Have teammates contribute to forms you create to make sure everything is working as expected
Pros
- Continually Improving Product
- Trustworthy
- Reliable
- Inspires Innovation
Aurelien M.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
a great survey tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Anybody can create a form and ask feedback to customers
What is your favorite aspect of this product?
easy to set-up, just share a link with your audience
What do you dislike most about this product?
the user interface might need some customization
What recommendations would you give to someone considering this product?
if you want to get feedback, constructive feedabck to what you're doing, use google forms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing