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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Samantha S.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

The easiest & most efficient form service!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The ease of use with Google Forms is by far above and beyond any other form software or service I have ever used.

What is your favorite aspect of this product?

I love that I can link my form to a spreadsheet to easily capture and review my data.

What do you dislike most about this product?

I wish it looked a little more modern but that is just a personal preference.

What recommendations would you give to someone considering this product?

Use Google Forms. You can collect all the info you need, store it in sheets, and the ease of use and functionality is top notch.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Caring

Naveed H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Google Form best tool for collect data and surveys

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The best thing is that make big difference it is free of cost it provide lot of themes than other tools. The representation of data in google forms are more detailed than any other.

What is your favorite aspect of this product?

The best thing is it is very easy to use even a person with very little knowledge about this product can create surveys etc. very easily. forms are customize able according to user requirements. It provide lot of customizable themes. It allows users to collaborate on same form. The representation of data in form of graphs make easy to analyze it. It is free of cost

What do you dislike most about this product?

The forms are customizable but not provide enough customization options for some users. google forms can collect limited number of response that need attention. sometime it bit slow to load data.

What recommendations would you give to someone considering this product?

I used this tool different surveys and collect data about different topics. The representation of data are awesome. The classification of data are great. The best thing is even a person with limited knowledge of product can use it easily.

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

Gavin M.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Great product. Very easy to use.

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

Ease of use. Strong analytics.

What is your favorite aspect of this product?

Very easy to setup and reach out to people.

What do you dislike most about this product?

Nothing. It’s a good product.

What recommendations would you give to someone considering this product?

It’s works really well with other Google and Microsoft products. Good level of integration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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