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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sydney L.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2022

Awesome tool for quick feedback

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The tool has a powerful ability to gather large scale feedback and synthesize the data in a concise manner

What is your favorite aspect of this product?

I love the ease of use and help with data analysis on the back end with pre-loaded charts and graphs

What do you dislike most about this product?

Its lack of collaboration before launch

What recommendations would you give to someone considering this product?

I would highly recommend looking into what needs this product would fulfill to evaluate if it would be worth the investment

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Thiago P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to manage and extremely efficient

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Efficiency

What is your favorite aspect of this product?

Efficiency and easyness

What do you dislike most about this product?

could have a better price

What recommendations would you give to someone considering this product?

Focus on your objectives. If it fits, go for it

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Respectful

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best tool for centralized productivity.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Large software suites are unnecessary to install because everything may be found in one place. Without an internet connection, you can work and let it sync when you do. Gmail is the best email client. The remaining items, such as calendar, meet, keep, and so on, are excellent for daily use at work. The office is great all around!

What is your favorite aspect of this product?

The major goal of using Google forms is to allow team members to collaborate and communicate in real-time while working on the same project. The most alluring function related to artificial intelligence in that it provides astute suggestions is that it stops the user from installing any additional apps for any work. If you already use Google goods but want to appear more professional, you need this. Because of the security features, simplicity of adding/removing team members, and compatibility with many Google apps, this is a regular part of my routine.

What do you dislike most about this product?

GWS as mail occasionally needs to be revised because it only functions well online. Tools like GWSMO will give you the impression of an overview even though Google is the only provider; nonetheless, they need to catch up in terms of integration and many other aspects. GWSMO should have been created with good integration in mind. Google Forms has a limited number of form design options. For example, you cannot create a tabular structure with rows.

What recommendations would you give to someone considering this product?

Anyone with a fundamental understanding of technology can create and use Google Forms because they are simple. It might even be used to collect data for a management research project. Google Meets facilitates peer connections and is easy to use. Automated Google Calendar reminders for appointments and recurring tasks. However, if you encounter any issues, you can contact the staff.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Forms Comparisons

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