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Google Forms Logo Award Winner Product Badge
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Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Anirudh J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

"File Upload Capabilities" "Limited Advanced Feat"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

1) Seamless Integration with Google Workspace 2) Real-Time Collaboration 3) Responsive Design

What is your favorite aspect of this product?

1) Cost-Free Access

What do you dislike most about this product?

1) Limited Customization Options

What recommendations would you give to someone considering this product?

1) Evaluate Your Needs 2) Use Clear and Concise Language

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Shalini A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Never disappointment, loving it

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Open source or free survey solution. Anyone can use, Secure and easy to use and implement.

What is your favorite aspect of this product?

Features, Customisation, drag & drop and inbuilt modern templates.

What do you dislike most about this product?

No cons for me.

What recommendations would you give to someone considering this product?

Simple and secure survey platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Nisarg S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Fabulous Product And Not Pricey :-)

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Ease of use and implementation. Just handy. I used it for the first time 1.5 years ago. Within 1 hour, I designed the form and Survey was up and running.

What is your favorite aspect of this product?

Design and implementation. Features are very much the same as of large other competitors. Not pricey. You just need a Gmail Account.

What do you dislike most about this product?

Exporting the Survey Data to Excel or Google Sheets. If once I export the data and than change the form everything goes haywire.

What recommendations would you give to someone considering this product?

If you have basic survey need and do not want to spend money than get a Gmail Account and start creating the Surveys via Google Forms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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