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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Sally H.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Excellent product for creating surveys.

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easily accessible through a computer, mobile phones or tablets, making it is easy to create, access and edit survey forms. Moreover, you only need a google account in order to use it.

What is your favorite aspect of this product?

I have been able to share reports with my team, clients or sometimes my manager depending on the level of confidentiality through emails, embedding forms on my website or sharing links on my social media.

What do you dislike most about this product?

It cannot work without internet. Other than that it is a great software that is easy to create and use.

What recommendations would you give to someone considering this product?

It is an excellent software because it ensures our data is safe and secure by eliminating the need for local files because it is cloud based. They should give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2022

100% Easy to use online form.

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Naveen M.

  • Role: Operations
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Simplistic analytics but useful enough

Likeliness to Recommend

5 /10

What differentiates Google Forms from other similar products?

Simple hassle free product. Easy to use

What is your favorite aspect of this product?

The ability to insert images directly from Google Search

What do you dislike most about this product?

Could have more templates for customisation

What recommendations would you give to someone considering this product?

Gets the job done

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Caring

Most Popular Google Forms Comparisons

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