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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Kunal V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

OPTIMISTIC REVIEW COLLECTOR

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

I haven't tried any other platforms, and I don't like to do it, because I am very satisfied with the quality and functionality provided by Google.

What is your favorite aspect of this product?

It's too simple for who are filling data to the form, as well as who are collecting data.

What do you dislike most about this product?

I have no dislike for google forms.

What recommendations would you give to someone considering this product?

I would recommend this to everyone, who wants to collect the data or reviews from others.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Shenge R.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Simplicity

What is your favorite aspect of this product?

Ease of use Simple and clean UI

What do you dislike most about this product?

vendor support is limited in some cases

What recommendations would you give to someone considering this product?

Google Forms are excellent in conducting surveys and eforms. The software is simple to use and it is also affordable.

Pros

  • Reliable
  • Effective Service
  • Respectful
  • Generous Negotitation

Fernando M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

excellent information gatherer

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The best thing is that it greatly outperforms the platforms that are and perform services similar to Google Forms, since it has a simple interface, visually pleasing and totally effective with respect to collecting information and being able to receive it without any problem, without intermediaries or nothing strange.

What is your favorite aspect of this product?

I know that this platform has been giving a good service for a long time, and I have been using it for only about 3-4 years, until now it has been very useful, it is very complete and serves to obtain all the necessary information that we want to collect from the people we love. survey or receive specific and direct information from the user

What do you dislike most about this product?

This platform has something that takes me a little out of my comfort zone by not being able to edit the template much and being limited I feel that I lose visualization but they are only my ideas since it is not verified. It is also technical support that takes a while to respond since I have had some synchronization failures and I have written to them

What recommendations would you give to someone considering this product?

I would recommend this to people who need to obtain information from certain people or groups, and so they can fill in all the information requested, making us obtain the necessary information, whether for a job, participate, surveys, among other things that can be done with GoogleForms. I recommend it more than anything because it has served me well and the platform has never let me down

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Most Popular Google Forms Comparisons

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