
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Ayush M.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Jan 2023
Awesome Tool
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It is very user freindly and anyone can use it so easily. It is very quick and realible application. It can be used for many types ofe questionnaire even a voting or data colllection or any kind of registration.
What is your favorite aspect of this product?
Its easy freindly access and its multiple features in the questionnaire makes it a perfect tool for me. I loved it and will use it forever if no feature is downgraded.
What do you dislike most about this product?
Its security aspects somehow dissapoints me. And also some customixation effects can be improved in regards to visual attractions of the form.
What recommendations would you give to someone considering this product?
I recommend this product to everyone as it is very user freindly with multiple features with easy accessibility.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Savad M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2023
Common man's form "website"
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I couldn’t find any product similar to this
What is your favorite aspect of this product?
It's very easy to create. Very easy to covey with users
What do you dislike most about this product?
The user interface should be better than this
What recommendations would you give to someone considering this product?
Do you need e-form?,Just go for it
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Generous Negotitation

Mohd M.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
A great tool for collecting and organizing data.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It stands out from other similar products due to its ease of use, powerful data analysis capabilities, and its ability to integrate with other Google services such as Google Analytics and Google Sheets. Additionally, forms created in Google Forms are mobile-friendly and can be shared with multiple users.
What is your favorite aspect of this product?
My favorite aspect of Google Forms is the ease of use and the ability to customize the form with various themes, questions, and formatting. It is also very user friendly and allows me to easily create surveys and other forms quickly. Additionally, the data that is collected is organized and easy to view or analyze.
What do you dislike most about this product?
One of the main things I dislike about Google Forms is that it can be difficult to customize the look and feel of the form. The forms are also limited in terms of the number of questions you can add and the amount of customization available. Additionally, the forms can be slow to load, especially when they contain a large number of questions.
What recommendations would you give to someone considering this product?
1. Consider the type of data you want to collect and the format you'd like it to be in. Google Forms supports a variety of question types, including multiple-choice, drop-down menus, and text boxes, so make sure you choose the right ones for your survey. 2. Test out your form before sending it out. Test it with a few people to ensure it's easy to understand and that all the questions are relevant. 3. Customize your form with colors, logos, and images to make it visually appealing and engaging.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Caring