Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Forms won the following awards in the Online Forms category

Filter By

Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

84

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Ayush M.

  • Role: Human Resources
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Awesome Tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is very user freindly and anyone can use it so easily. It is very quick and realible application. It can be used for many types ofe questionnaire even a voting or data colllection or any kind of registration.

What is your favorite aspect of this product?

Its easy freindly access and its multiple features in the questionnaire makes it a perfect tool for me. I loved it and will use it forever if no feature is downgraded.

What do you dislike most about this product?

Its security aspects somehow dissapoints me. And also some customixation effects can be improved in regards to visual attractions of the form.

What recommendations would you give to someone considering this product?

I recommend this product to everyone as it is very user freindly with multiple features with easy accessibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Savad M.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Common man's form "website"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

I couldn’t find any product similar to this

What is your favorite aspect of this product?

It's very easy to create. Very easy to covey with users

What do you dislike most about this product?

The user interface should be better than this

What recommendations would you give to someone considering this product?

Do you need e-form?,Just go for it

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Generous Negotitation

Mohd M.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

A great tool for collecting and organizing data.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

It stands out from other similar products due to its ease of use, powerful data analysis capabilities, and its ability to integrate with other Google services such as Google Analytics and Google Sheets. Additionally, forms created in Google Forms are mobile-friendly and can be shared with multiple users.

What is your favorite aspect of this product?

My favorite aspect of Google Forms is the ease of use and the ability to customize the form with various themes, questions, and formatting. It is also very user friendly and allows me to easily create surveys and other forms quickly. Additionally, the data that is collected is organized and easy to view or analyze.

What do you dislike most about this product?

One of the main things I dislike about Google Forms is that it can be difficult to customize the look and feel of the form. The forms are also limited in terms of the number of questions you can add and the amount of customization available. Additionally, the forms can be slow to load, especially when they contain a large number of questions.

What recommendations would you give to someone considering this product?

1. Consider the type of data you want to collect and the format you'd like it to be in. Google Forms supports a variety of question types, including multiple-choice, drop-down menus, and text boxes, so make sure you choose the right ones for your survey. 2. Test out your form before sending it out. Test it with a few people to ensure it's easy to understand and that all the questions are relevant. 3. Customize your form with colors, logos, and images to make it visually appealing and engaging.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Most Popular Google Forms Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171