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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

Chart

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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Harry R.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Best tool for centralized productivity.

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Large software suites are unnecessary to install because everything may be found in one place. Without an internet connection, you can work and let it sync when you do. Gmail is the best email client. The remaining items, such as calendar, meet, keep, and so on, are excellent for daily use at work. The office is great all around!

What is your favorite aspect of this product?

The major goal of using Google forms is to allow team members to collaborate and communicate in real-time while working on the same project. The most alluring function related to artificial intelligence in that it provides astute suggestions is that it stops the user from installing any additional apps for any work. If you already use Google goods but want to appear more professional, you need this. Because of the security features, simplicity of adding/removing team members, and compatibility with many Google apps, this is a regular part of my routine.

What do you dislike most about this product?

GWS as mail occasionally needs to be revised because it only functions well online. Tools like GWSMO will give you the impression of an overview even though Google is the only provider; nonetheless, they need to catch up in terms of integration and many other aspects. GWSMO should have been created with good integration in mind. Google Forms has a limited number of form design options. For example, you cannot create a tabular structure with rows.

What recommendations would you give to someone considering this product?

Anyone with a fundamental understanding of technology can create and use Google Forms because they are simple. It might even be used to collect data for a management research project. Google Meets facilitates peer connections and is easy to use. Automated Google Calendar reminders for appointments and recurring tasks. However, if you encounter any issues, you can contact the staff.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Axton Q.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy-to-use, all-in-one platform

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Interaction across all interfaces and applications, Tooltips are simple to locate and straightforward. The calendar sync on the Android device is both required and useful. This platform is the best for a workplace because it is well-organized and integrated throughout. There is nothing to worry about or generate annoyance about. The conference rooms are additionally connected. Additionally, the integration option is advantageous, and professional attire is essential.

What is your favorite aspect of this product?

The company employs Google forms to handle a range of administrative concerns. We can use Google Docs to create and collect papers, Google Sheets to evaluate our financial data, and Gmail to communicate more effectively. On one webpage, it provides access to numerous Google goods and apps, such as Meeting, Drive, Calendar, Drive, Forms, etc. Every app in Google forms is integrated and has an intuitive user experience.

What do you dislike most about this product?

Even though this application offers a self-sufficient platform for all business tasks, I have discovered that occasionally new users need help understanding the labels and how the tools function, which creates difficulty. It can be difficult to remind colleagues of the duties listed in a document or make them aware.

What recommendations would you give to someone considering this product?

Google Forms Usage Simple but effective, fantastic Google Sheet integration, prompter reminders, and add-on options. A complicated Workflow can be created using some of the advertisements. A clock is mentioned in the question. Alternatives for easy peer-to-peer sharing and a great user interface. 15GB of free cloud storage is more than enough. Some examples include Google Sheets, Google Slides, Google Docs, and other free/open-source applications.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sujit Kumar P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Unfortunately It didn't worked for me

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Overall it's Ok type of product not very exceptional.

What is your favorite aspect of this product?

I used this product in starting of my career and no doubt it was very easy to use. It saved the time and worked ok for my team.

What do you dislike most about this product?

After using this product for more than a year I tried several other products and I found that a google form is an a-ok tool for beginners professional can't work on Google Forms.

What recommendations would you give to someone considering this product?

The team should do competitor analyses and keep adding new features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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