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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Mohit G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy-to-Use form builder

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Workspace integration makes it easy to use Google forms part of a workflow and manage data post-use. This would be the most differentiating characteristic as per me. Google Forms is not only free but very easy to use even for beginners who can create forms with a simple click and mastering few tricks about how the setup works. Additionally, it provides automatic responses in Google sheets for easy data analysis and is accessible on all devices to make things easier.

What is your favorite aspect of this product?

My favorite aspect is its ease of use and accessibility. Google Forms is intuitive, allowing quick setup and form creation with minimal effort. The real-time collaboration feature is also incredibly helpful for team projects, as multiple people can work on a form simultaneously.

What do you dislike most about this product?

The downside I found with google forms is that it does not offer the advanced level of customisation and survey. Google Forms is less flexible in terms of design, and data visualization than tools like Typeform or SurveyMonkey. Great for simple forms, but a bit limiting when you need something more sophisticated.

What recommendations would you give to someone considering this product?

So my recommendation here is that if you need a simple, approachable form handler that can easily integrate into Google’s ecosystem as well, then sign up with Google forms. However, for more complex survey functionality or branded, engaging forms look elsewhere. Google Forms is the go-to for simple surveys, data collection and teams already working with Google Workspace.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Upendra Y.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

"Convenient Form Tool, Best Value for Money."

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

One-stop solutions for several businesses.

What is your favorite aspect of this product?

The mobile responsiveness of Google Forms is something I truly appreciate because it makes the functionality seamless and the result looks fantastic on desktop, mobile, and tablet computers.

What do you dislike most about this product?

There are not many possibilities for changing the design.

What recommendations would you give to someone considering this product?

Those that require data via a survey immediately can benefit greatly from it.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ahmer Zaman K.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Simple yet sufficient

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Ease of use with other Google applications

What is your favorite aspect of this product?

Pricing and reliability

What do you dislike most about this product?

Simplified reports and data summaries

What recommendations would you give to someone considering this product?

Very convenient for Google users

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Saves Time

Most Popular Google Forms Comparisons

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