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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
95%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

84

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Divyansh D.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great software for survey and eforms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The thing that makes Google forms different from other products is the type of user interface it has. Even a student can easily understand all the data provided by people either in e-forms or survey forms. It is very to create and share with employees. This is one of the most reliable products.

What is your favorite aspect of this product?

The best part of this product is that it presents data in the form of excel sheet and multiple types of graphs as well. The electronic signature facility is excellent.

What do you dislike most about this product?

The thing which I do not like is that you cannot integrate photos and video to the forms. Other than this I think it's a great software

What recommendations would you give to someone considering this product?

This application provides a lot of features so one should buy this

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Eliana J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Tool for Creating eForms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The cost-friendliness of Google Forms differentiates it from other similar tools. Moreover, Google Forms is easy to customize.

What is your favorite aspect of this product?

Google Forms is so affordable to use when creating eForms. Google Forms has a reliable support team.

What do you dislike most about this product?

It has limited templates. However, Google Forms is an amazing software to use.

What recommendations would you give to someone considering this product?

This is a very affordable tool for creating questionnaires for surveys. Give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivam K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Clean,Easy,Cut and Simple to use!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We used it once for awards in the workplace, and it was a flawless procedure to acquire a free, fair, and unbiased vote from the workers. Forms' connectivity with one's Google account is great, and when worded properly, you can elicit the necessary comments from users of the Form.

What is your favorite aspect of this product?

I enjoy using this tool because it makes it easy for me to design and create forms while maintaining the default formats, improving the form's appearance and quality when creating a brief one, as well as estimating statistics and learning what other people think, which is the most crucial and crucial aspect. The best thing about Google forms is how well they integrate with Google Sheets. It is incredibly affordable and simple to set up (free).

What do you dislike most about this product?

All Google forms require a web browser to function. There aren't many alternatives for me to customise my surveys and forms. Even if you simply need to make minor changes, creating a new form is simpler than editing or reusing an existing one. 10 questions maximum per survey. Because Google forms are neither mobile friendly or optimised, response rates are lower. This software might be made better with a mobile app, additional customizability options, and more security. Overall, more features are required.

What recommendations would you give to someone considering this product?

We can now ask our 500+ staff questions and quickly receive their answers thanks to Google Forms. When we distribute a Google form, we also get more responses than we anticipated. It is fantastic especially when it is worded correctly so you can receive the proper response from other users of the form, and I think that is why we always get more answers than we expected because they are so simple to use. I advise everyone to use this software because it completely changes the dynamic of the game.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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