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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
93%
Conflict Resolution:
95%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

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2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

84

Security

83

Drag and Drop Design

83

Workflow Automation

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

84

Quality of Features

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Abhay J.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to create, collaborate and distribute

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

The simple interface is understandable by a variety of users.

What is your favorite aspect of this product?

I am able to use it for multiple purposes including e-forms, quizzes, and survey tools.

What do you dislike most about this product?

It is very bland at times and there is not much customization. For embedding, I find Microsoft forms much cleaner and better looking.

What recommendations would you give to someone considering this product?

A simple interface form tool, which can be followed by mass without much training needed.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Client's Interest First

Manvir S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Easiest to Form Maker for your Responses

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a great tool to integrate and read data. Moreover, it gets clubbed to a Google Sheet excel automatically as well. With the recent update, customization in text is also possible.

What is your favorite aspect of this product?

The best things is we can control the text, font, color, header or add different templates of questionnaire which makes product very versatile.

What do you dislike most about this product?

I feel getting signature as a legal document is missing in this currently.

What recommendations would you give to someone considering this product?

It is your goto for all the survey and questionnaires. It gets linked to the google sheet automatically and the data interpretation is amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charlotte C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Google Forms is Simple and Easy to Use

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

One of the biggest advantages of Google Forms is its versatility and ease of use. Compared to other survey and questionnaire tools, Google Forms is much more user-friendly and doesn’t require any coding or design knowledge to create or customize surveys. Additionally, the integration with other Google apps is a huge plus, allowing users to store and manage their data quickly and easily.

What is your favorite aspect of this product?

Firstly, the interface is simple and easy to navigate, allowing users to quickly create and customize surveys and questionnaires. There are a variety of question types that can be used, ranging from multiple choice and true/false to essay and text boxes. Additionally, the drag-and-drop feature makes it easy to rearrange questions and even add more if necessary. Next, the ability to integrate with other Google apps like Sheets and Drive allows users to store and manage their data quickly and easily. Finally, the sharing and collaboration options are incredibly helpful, allowing users to share surveys with their team or even the public.

What do you dislike most about this product?

While the overall functionality of this tool is great, there are some limitations to its features. For example, there are no built-in templates or pre-built surveys, so users must create their own from scratch. Additionally, there is no option for branching or skip logic, so users must manually rearrange questions if they want to add different answers for certain responses.

What recommendations would you give to someone considering this product?

Its a great choice for anyone looking to quickly and efficiently gather data or feedback from their customers and users.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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