
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 93%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Ajeet M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2023
Simple Form Builder for Surveys
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Integrates well with google ecosystem and visualise captured responses easily
What is your favorite aspect of this product?
Our firm depends on the form's plug-and-play versatility since it enables us to quickly create survey forms, send them to testers, and get insights straight immediately.
What do you dislike most about this product?
The ability to add a block for digital signature and connectivity with dev tools like Github are two crucial features that are still absent.
What recommendations would you give to someone considering this product?
If your company relies on surveys and regular customer interaction, you should give this tool some thought because it makes it easy to design questions and distribute them to the user base, capture responses and improve the product
Pros
- Continually Improving Product
- Enables Productivity
- Caring
- Client Friendly Policies
Mohit K.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: End User of Application
Submitted Jan 2023
Best Form Maker
Likeliness to Recommend
What differentiates Google Forms from other similar products?
it is a great product available on Google Apps. Best capability of developing metrics and selecting responses to a response destination of a Google sheet.
What is your favorite aspect of this product?
Favorite aspect is that every section of the form can be customized by font, size and formatting.
What do you dislike most about this product?
Only dislike is that form add ons are not as much like esigning etc which must be added to make it all the more secure even captcha.
What recommendations would you give to someone considering this product?
Top Form maker. Best survey and eforms can be created from the same. I recommend this strongly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Adnan A.
- Role: Consultant
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jan 2023
Google Forms, one of the best forms available
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Agile, reliable, accurate, easy-to-implement
What is your favorite aspect of this product?
Google Forms offer the right options required for developing the forms.
What do you dislike most about this product?
I do not dislike any aspect of this tool
What recommendations would you give to someone considering this product?
Google Forms should be the first option when it comes to finding a solution for the forms.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy