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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

ANUP G.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

"With this tool data collecting made easy!!"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The most useful feature of Google forms is that they are easy to read and understand. What I appreciate best about Google Forms is how simple it is to create and display them to anyone who needs to see or understand progress in specific areas. It would be beneficial to anyone who wants assistance in understanding and properly understanding where they stand that differentiates Google Forms from other similar products.

What is your favorite aspect of this product?

Google Forms is known for its user-friendly design. With this tool, you may generate stunning shapes regardless of your background. You can learn how to use this tool in a matter of hours. It also has a number of features that are entirely free. I'm aware that there are various alternative programmes that provide greater layout and design freedom. However, those are too expensive, and most users will be satisfied with Google Forms. It also connects well with other Google services such as Drive, Sheets, and others, allowing you to save all of your collected data in one place.

What do you dislike most about this product?

Nothing in this world is flawless. It would be fantastic if this tool had the ability to update records. In addition, the shapes' bland design bothers me.

What recommendations would you give to someone considering this product?

My suggestion is that you explain why you picked the numbers 1-5 in order of very improbable to highly likely. The data will reveal even more details on why the individual taking the poll picked the particular number, as well as a more detailed description. There might be more than one factor influencing the survey response than simply answering a general question.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luis A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Google forms the most formal way of working

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Using google forms we are able to back up valuable information from our clients by creating forms that can get simple answer options and also send files as examples or business material. This tool made it easier for us to understand our clients in the best way to make projects that fit the answers provided by them.

What is your favorite aspect of this product?

These surveys can be stored in a google drive section and the user can use them whenever they want. We can also have an approximate number of questions answered and extract the files to be sent within the document. It is very easy to use and creating the drop down answer menu does not take a lot of time. It is free so anyone can use it and it also automatically saves to the cloud so we don't lose any data.

What do you dislike most about this product?

The forms being so simple to work with limit customization so each user can't fit the design to their field of work and their form creation options are not neatly arranged. Perhaps it needs an update in its interface so that the design does not look so static.

What recommendations would you give to someone considering this product?

It is recommended to incorporate tools to customize it more as a change in the style of typography and colors to implement. Also the buttons could be better organized to add extra documents and incorporate files in audio format and finally it would be helpful to obtain analysis to see if the answers are not complete or long enough.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Kent D.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Popular tool to create online forms and surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

There's a lot of option to customize the form's style for those who don't find the default look of Google Forms professional for businesses

What is your favorite aspect of this product?

Forms fields can be further customized to edit field size, mark a field required, enable conditional logic and so much more

What do you dislike most about this product?

Google Forms lacks advanced security features such as locking forms based on user's access level

What recommendations would you give to someone considering this product?

There are many other popular online form and survey builders out there but Google Forms offers better features and integrations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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