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Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Fair

Feature Ratings

Average 83

Mobility

86

Data Analysis and Survey Function

84

State Transformation

84

Workflow Automation

83

Drag and Drop Design

83

Security

83

Field Configuration and Customization

82

Version Management

82

APIs and Integration

81

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

86

Ease of IT Administration

83

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

83

Availability and Quality of Training

82

Breadth of Features

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Google Forms Reviews

Vanshika S.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Student Friendly

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Easy to make forms and surveys

What is your favorite aspect of this product?

Customization of each form as per my requirements

What do you dislike most about this product?

At times post collecting responses, google surveys rearranges it which distorts and loses some information

What recommendations would you give to someone considering this product?

Go for it, definitely worth using it

Anup K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

"Fabulous product! Saves much time"

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

The support of Google is very important as the organization is so reliable and continuously improve their products that differentiate Google Forms from other similar products.

What is your favorite aspect of this product?

The most likely part is it supports the cloud backup facility and the data analysis portion after getting the data through the form. The other likely feature is that the user also get the copy of his/her response immediately at their email. All the tools and software of google integrate very well with each other.

What do you dislike most about this product?

There is nothing much dislikable about Google Forms but the layout and design part can be improved so that it become more attractive and likable by more users.

What recommendations would you give to someone considering this product?

It comes with a lot of features as compare to similar products and its free version also available so I would strongly recommend this software to anyone.

Pros

  • Continually Improving Product
  • Saves Time
  • Helps Innovate
  • Reliable

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

great feature easy customization

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

its similar from other vendor but have a lot of options a features

What is your favorite aspect of this product?

easy to use

What do you dislike most about this product?

maybe should improve more in the customization

What recommendations would you give to someone considering this product?

use it its easy and simple to make surveys

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Forms Comparisons

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