What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Workflow Automation
Drag and Drop Design
Security
Field Configuration and Customization
Version Management
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Eric E.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2022
Good, free forms and surveys in a pinch
Likeliness to Recommend
What differentiates Google Forms from other similar products?
It's free and works well. No issues with it.
What is your favorite aspect of this product?
It's very easy to build a quick form or survey with it and I know it's just going to work.
What do you dislike most about this product?
It lacks some of the more modern form features that other tools do.
What recommendations would you give to someone considering this product?
Give it a shot. It may fit the bill for you if you're looking for a reliable, free contact form and you're not worried about any fancy functionality.
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Caring
Cons
- Commodity Features
- Vendor Friendly Policies
Kanya S.
- Role: Sales Marketing
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Jan 2022
Easy to use, hope to see it evolve.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Reliable and industry reputation of the company.
What is your favorite aspect of this product?
Easy to use.
What do you dislike most about this product?
Not very customizable. Have to use too many add ons to make it do what you want.
What recommendations would you give to someone considering this product?
If you need a quick survey or form tool that you can trust, it works.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Alfredo O.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Amazing product to do client surveys.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to access and manage from my Google Workspace apps.
What is your favorite aspect of this product?
It has Google Sheets integration.
What do you dislike most about this product?
Form configuration is a bit hard to manage.
What recommendations would you give to someone considering this product?
Integrate Google Sheets to use it as an Excel doc.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing